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I have a samsung d900i phone. I have been sent a video clip by my mate, but every time i try and retrieve it it comes up with "configuration error", what can i do? I am not very technically minded at all though

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If the clip was sent as MMS message then you will not get it till you have MMS activated on your number. While if it was sent as an attachment to email then you can retrieve email from any computer.

Posted on Sep 09, 2010

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Posted on Jan 02, 2017

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call your operator
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Hi i have just bought my wife an Samsung D900i


Different operating systems on different phone may cause this or the phone settings are not at default. U can try to bring phone in factory settings first and see if it resolves ur prob.

if that does not work , Next u will need to do a reset on ur phone by entering,
*2767*2878#

Make sure u take the backup of all ur data on the phone. and also do this at ur own risk. If reseting does not solve ur issue , then only ur network provider can help u solve this.

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