Question about Western Digital 320GB MyBook External USB 2.0 Hard Drive

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Unable to access files - Western Digital 320GB MyBook External USB 2.0 Hard Drive

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  • Chris Hingee
    Chris Hingee Sep 09, 2010

    Does the computer detects this as an external storage device? Does the MyBook work on other computers?

  • uhlhockey Sep 09, 2010

    yes it is detected, just cant open the files. Have not tried it on another computer

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The WD external hard drive is asking you to format and disables your drive data access? Have formatted this drive to restore its common use? Or have you rescued your desired drive files? If not, do not format this external drive and also move no new data to this drive. And then, plunge it to your PC and take chances with drive not formatted error recovery software to see whether these reserved drive files are still recoverable.
Here, read more related information to rescue drive files:
How to recover files from external drive that is not formatted
Learn to retrieve drive data

Good luck!

Posted on Aug 12, 2015

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To access the files off the hard drive another way - remove the hard drive from the case and connect it to an USB hard drive adapter and then plug it into a working computer's USB port. If the computer see the hard drive as an external hard drive/storage device and you can open the folders and files then backup your data. This also indicated the hard drive is OK and the Western Digital case/electronics is faulty.
To use this as an external USB hard drive, put the hard drive in an USB adapter case.

Posted on Sep 09, 2010

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