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Kenmore 11092375100 HD Series 70 washer will not drain. Washer fills and agitates OK. When cycle switches to drain, a hum can be heard towards the back of the washer (like a seized motor or pump?). Problem is not the lid switch, as the hum stops when lid opened, and resumes if lid switch is manually pressed with a pencil.

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  • dkkramer Sep 09, 2010

    Hmmm. Suspicions confirmed. I'll pull the motor and have it checked out. Any suggestions on what to look for to determine if the motor is bad? Will the drive shaft turn by hand if it is ok, and not if it has issues? Thanks for pointing me in this direction.

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This is a direct-drive washer and the pump is directly coupled to the rear spline of the motor making the pump run both during agitation and draining/spinning. Water is being pumped in during agitation then the motor reverses during the drain/spin cycle turning the pump to pump out water. The pump will therefore not work if the motor is seized.

The machine agitates therefore the motor coupler is not the issue and the lid switch is working as stated. These information and symptoms clearly indicates that the motor is seized as characterized by the hums and the pump not working. The rotor is locking up due to a faulty motor or the transmission is malfunctioning and locks up preventing the motor to run.

Replace the motor if the rotor is locking up. The transmission, brake, and clutch assembly need thorough investigation to determine where the restriction is coming from if the motor turns out good.

Posted on Sep 09, 2010

  • Jahn27
    Jahn27 Sep 09, 2010

    The rotor may turn freely when not powered even it is faulty. Locking up of the rotor may be evident only when the motor is powered. Just remove the motor coupler to isolate the motor from the transmission then set and run the machine in the drain/spin cycle. You need to bypass the lid switch for the machine to run with the cabinet removed.

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