Question about Washing Machines
This is a direct-drive washer and the pump is directly coupled to the rear spline of the motor making the pump run both during agitation and draining/spinning. Water is being pumped in during agitation then the motor reverses during the drain/spin cycle turning the pump to pump out water. The pump will therefore not work if the motor is seized.
The machine agitates therefore the motor coupler is not the issue and the lid switch is working as stated. These information and symptoms clearly indicates that the motor is seized as characterized by the hums and the pump not working. The rotor is locking up due to a faulty motor or the transmission is malfunctioning and locks up preventing the motor to run.
Replace the motor if the rotor is locking up. The transmission, brake, and clutch assembly need thorough investigation to determine where the restriction is coming from if the motor turns out good.
Posted on Sep 09, 2010
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Posted on Jan 02, 2017
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