Question about Teac (CDW552GA02) (CDW552GA02/10PK) CD-RW/DVD-ROM (Combo) Burner

2 Answers

Have a cd stuck in my dw-552G. i tried a paper clip in the small hole, but it still won't release.

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  • janako49 Sep 09, 2010

    Of course. I am sorry, but I have been completely duped out of $12.00. This sight posed as tech support under teac's websight.

  • janako49 Sep 09, 2010

    I got to this sight directly from TEAC's tech support sight. Only after I recieved the 1st answer did I realize that not only did I not have TEAC's websight but that I had just been duped out of $12.00 to read a forum!

  • janako49 Sep 09, 2010

    CanI please get my money back?

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Some gears may be jammed, or the cd could be off center, or two cd's could be jamming the slide drawer. Take a butter knife and slightly hook the edge of the drawer while you hit the eject button. Sometimes this requires some extra help, since it is jammed. As a last resort, you can take the unit out of the computer and take the top cover off, and remove the cd.
Good luck, thanks for using FixYa, and hope this helps.

Posted on Sep 09, 2010

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Have you tried a smaller flat-head screwdriver or two to pry the door open. It won't hurt it.

Posted on Sep 09, 2010

  • Nate Stansfield
    Nate Stansfield Sep 09, 2010

    Take a small flahead screwdriver about the size that comes in a eye glass repair kit, flip the door open gently and tray will come out. I have repaired many of these things. Pull the tray open slowly all the way as far back as it will allow. Then remove your disc, reconnect it, then press eject button and door should close and realign itself unless the disc tray motor is worn out.

  • Nate Stansfield
    Nate Stansfield Sep 09, 2010

    Go to the bottom of the main page, find the contact us link, contact our customer support and you may request a refund.

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Here is the drivers you requested,

http://www.teac.co.jp/dspd/download/download.html

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