Question about Whirlpool Refrigerators

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I have a whirlpool side by side refrigerator. I have had it for about 3 years. lately it has been collecting water in the bottom of the freezer which then freezes. after a couple of days, probably during a deforst cyle it thaws and some will run on on the kitchen floor.there is no drain that i could see so would appreciate any advise you could provide. thk you, John Sprague

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  • spraguejo915 Sep 21, 2010

    You were right, the drain had ice in it. I fushed it out and hopefully that will take care of it. Thks alot. John

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The evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the back of the freezer.

Posted on Sep 09, 2010

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