Question about Dell DVD-rom DVD Drive
Hello and Welcome to Fixya.
Here's a link from Microsoft for the official fix of this issue:
DVD Drive Troubleshooting
All you have to do is to click on "Run Now" and follow the on screen prompts. Remember to ensure that the drive is empty before you start troubleshooting.
Please note that if this does not work, then the drive needs to be replaced. You may contact dell for replacement options in case that happens.
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Posted on Apr 14, 2011
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Posted on Jan 02, 2017
SOURCE: DVD ROM is not detected
>Make sure both the cables (White colored Data cable and Power cable) are fixed properly to both of the drives.
>One of the drives should not have the JUMPER(Small black coloured pin at the rear side of drive), while the other should have.
This should solve your problem.
Posted on May 12, 2009
Tips for a great answer:
Oct 29, 2011 | Computers & Internet
Click start control panel administrive tools computer management device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area
hope it helps
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