Question about Conair WW60 Weightwatchers Scale

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My scale keeps reading "ron" on the screen when I step on it. I changed the battery and still it reads "ron".

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I just quote the answer in other similar cases...

If we are talking about a conair weight watrchers sclae i contacted manufacturer as this is quite the little eppidemic I have 3 of you with same problem. here is the response:

Dear Consumer,
Thank you for your email.
Simply mail us your defective product or part with a detailed letter stating your name,mailing address, model , serial number, a brief description of the problem , a photocopy of your receipt and a cheque made out to Conair Canada for Conair products($5.00) or Cuisinart Canada for Cuisinart products ($10.00) for return shipping. Your product will be serviced and or inspected for possible warranty repair or replacement.
Please note that all replacements will take from 3-6 weeks and will not be replaced immediately. They must go through are technical department for testing.
Please also be advised that we do not have a reimbursement or refund policy.
CONAIR/CUISINART CONSUMER PRODUCTS
100 Conair Pkwy
Woodbridge ON
L4H 0L2
Tel: 1-800-472-7606
Sorry for any inconvenience this may cause.
Regards,
Consumer Service Representative-CP

and your warrenty if for 10years sorry for confusion... Conair will repair or replace, at our option, your appliance free of charge for 120 months from the date of purchase if the appliance is defective in workmanship or materials.

To obtain service under this warranty, return the defective product to the service center nearest you, together with your sales slip and $5.00 for postage and handling. California residents need only provide proof of purchase and should call 1-800-3-CONAIR for shipping instructions. In the absence of a receipt, the warranty period shall be 120 months from the date of manufacture.
ANY IMPLIED WARRANTIES, OBLIGATIONS, OR LIABILITIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE 120 MONTH DURATION OF THIS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
IN NO EVENT SHALL CONAIR BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, WHATSOEVER. Some states do not allow the exclusion or limitation of special, incidental, or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.


Hope this helps.

Posted on Sep 08, 2010

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