Question about Sony Cybershot DSCW80 7.2MP Digital Camera with 3x Optical Zoom and Super Steady Shot
The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.
Use these at own risk as it may further damage the camera.
Firstly , try connecting your ac adapter or usb cable.
Try holding the shutter button while switching on the camera.
Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).
Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.
Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.
Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.
Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.
If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.
Hope the advise is useful. Please do not hesitate to let me know if you need any further assistance.
Posted on Sep 09, 2010
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Posted on Jan 02, 2017
I have the same problem ... It tells me to turn camera off and then back on again. The menu area is frozen as well.
Posted on Jun 28, 2008
Not sure whether you'd call it a solution, but I took my battery out then put it back a couple of times and the camera started working normally again!
Posted on May 14, 2009
HAHA, I just solved the problem on my camera.
The problem is that the focus has gone "to far" and lost connection to the cogwheel, This is noticed by listening to the camera when it starts up. I gently tapped the camera lens-down against my thigh when the lens came out in it's outermost position.
This made the cogwheel reconnect to the motor and focus was obtained again. Now the camera works fine again.
I would recommend that you take a cleaning cloth between the lens and your leg when doing this to minimize the chance of scratching the lens.
Posted on Aug 10, 2009
Sometimes this message appears when force has been applied to the lens. Here are some things to try. Go into the setup menu and find "reset" to reset the camera. If that doesn't work, remove the card and battery...press all the buttons...insert the card and then the battery. You may have a lens problem that can only be repaired at a service facility.
Posted on Aug 13, 2009
Tips for a great answer:
Jul 09, 2011 | Panasonic Lumix DMC-LC80 Digital Camera
Jun 10, 2011 | Sony Cyber-shot DSC-W70 Digital Camera
Apr 30, 2011 | Sony Cyber-Shot DSC-S40 Digital Camera
I'm sorry that the Camera
is displaying the error message. "TURN THE POWER OFF AND ON AGAIN"
displays on the LCD screen when the Lens Mechanism is stuck or when affected by
any malfunction. If turning the power on and off again does not resolve the
error message, try doing a power reset. Please follow the below steps to
perform a power reset.
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
Also tryinitializing the Cameraif you're able to access the Menu items on the Camera. The Initialize option will be available under Setup or Main settingsSub Menus.
If the issue persists again, service is required. Please click hear to locate the service center near your area.
Thanks for understanding. Please let me know if your require any clarifications.
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