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It says F-21 washer doesn't drain - Kenmore Washing Machines

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“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

Posted on Sep 08, 2010

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Error code F-21


this code means a long drain meaning if it takes over 8 minutes to drain it will show this code and possibly "suds" code too,first try unplugging the washer for 30 minutes as this clears the central control unit if this is the case,if this doesn't help then check the drain pump located below the washer tub for any obstructions such as coins etc.if this isn't the case make sure drain pump is operating and not noisy,if it is then the drain pump needs replacing

Oct 20, 2012 | Kenmore HE2 Plus Front Load Washer

1 Answer

WHAT DOES F-21 CODE MEAN


Hi
F21 error means that the drain time has exceeded 8 minutes; this will turn off the water valves. Press PAUSE/CANCEL two times to clear the display. If errors still remains then please check the drain hose and make sure it is not plugged or kinked. Disassemble the washer by removing the back from the washer and check the electrical connections at the pump and make sure the pump is draining. Also inspect the pump filter for foreign objects. Before disassembling remember to turn off the power and disconnect the washer. If it still doesn't help then there is an issue with the pump and you'll need to replace it. Hope this helps... Please post back if you need more information.
Daniel

Aug 09, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

My Kenmore HE2 Plus wont start and it gives code F-21...... the door locks but the washer wont fill up with water.. then it faults out. What can I do?


Hi
F21 error means that the drain time has exceeded 8 minutes; this will turn off the water valves. Press PAUSE/CANCEL two times to clear the display. If errors still remains then please check the drain hose and make sure it is not plugged or kinked. Disassemble the washer by removing the back from the washer and check the electrical connections at the pump and make sure the pump is draining. Also inspect the pump filter for foreign objects. Before disassembling remember to turn off the power and disconnect the washer. If it still doesn't help then there is an issue with the pump and you'll need to replace it. Hope this helps... Please post back if you need more information.
Daniel

Aug 06, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

Error 21 was on washer, we cleaned out drain then started washer it appeared to be working, but then error message 21 came on again. It is very late so tomorrow morning we will open drain again.


Hello, it can only be dirty filtersomething in the pump drain line blocked up or failed pump. I would check the filter again and if its clean put the drain hose in a bucket see if it drains but chances are you will need a new drain pump. hope this helps please rate my answer thanks

Jun 08, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

I cleaned the pump filter after getting sud error. now i get F 21 code.


Press the pause cancel button 2 times this should clear it. If it does not and the filter and drain hose are clear you will need to replace the pump.

F21 Fault Code Repair

LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.

LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.


LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

Nov 03, 2010 | Whirlpool Duet 4.0 Cu. Ft. Steam Washer

1 Answer

Got a code F 21 how do we fix


Hi


F21 error means that the drain time has exceeded 8 minutes; this will turn off the water valves. Press PAUSE/CANCEL two times to clear the display. If errors still remains then please check the drain hose and make sure it is not plugged or kinked. Disassemble the washer by removing the back from the washer and check the electrical connections at the pump and make sure
the pump is draining. Also inspect the pump filter for foreign objects. Before disassembling remember to turn off the power and disconnect the washer. If it still doesn’t help then there is an issue with the pump and you’ll need to replace it.


Please post back for any further assistance.


Daniel

Jul 30, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

F-21 error means What?


F-21=LONG DRAIN If the drain time exceeds 8 minutes the water valves shut down. After 4 mins the Sd(slow drain) error will be displayed, 4 mins later the F/21 error code will be displayed.
Press PAUSE/CANCEL 2 times to clear display

Probable cause/Proceedure
Drain hose plugged/kinked
unplug washer/disconnect power
check electrical connections to pump
and make sure pump runs
check drain pump filter for strings,sand etc
plug in washer If this dont work
replace pump.

Dec 31, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Flashing f- 21


F21 means “long drain” – takes too much time for the water to get out. Check the drain hose and make sure it is not clogged or kinked. Check the drain pump filter for foreign objects. Check the electrical connections to the pump and make sure the pump is running. Check for foreign objects inside the pump. If it doesn’t help, replace the pump. To clear the display press PAUSE/CANCEL two times. Good luck.

Nov 16, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Water isnt sucking out


code 21 means
Long Drain
if the drain time exceed eight minutes,"F 21" will be displayed, the water valve will turn off and the pump will stop running.
Press PAUSE/CANCEL to drain the machine.
The display will cleared and the machine will turne off after a maximun of eight minuts.

Was this helpful?

May 11, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Error code F 21? washer stops


Hi

The error code F21 means LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.

NOTES: After 4 minutes the “Sd” error will be displayed, and then 4 minutes later the “F/21” error code will be displayed. Press PAUSE/CANCEL two times to clear the display.


Possible Causes/Procedure

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.


Please do rate the solution as FixYa and revert for further assistance.

Thanks
Rylee

May 04, 2009 | Whirlpool Duet GHW9150P Front Load Washer

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