Question about Western Digital 250GB ELEMENTS EXTERNAL USB 2.0 250 GB Hard Drive

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I can't put any files, pictures, movies, etc on my WD 1Tb element hard drive. It just shows a white circle with a slash. What is wrong?

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  • jab1190 Sep 08, 2010

    How do I format it on the mac?

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This sign shows that the disk is inaccessible. Try to format it - if this fails then it's a hardware fault. Take the actual hard disk from its case and put it in a desktop - if in there it works that means that the case has died, buy another one and put the disk in it; if it doesn't then the hard disk has died - junk it and get a new external unit.

Posted on Sep 08, 2010

  • Azrael SRL Sep 08, 2010

    Go to Finder -> Application -> Utilities
    Double click for Disk Utility
    Select the external Hard Disk you wish to format at the left column
    Click on the Erase tab
    At the “Volume Format” select “MS-DOS File System”
    Click on “Erase” button.
    Pop up window will ask to verify the erase procedure. Click the erase button again in the window to start the erase process.

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WD 1TB drive only shows up as a 10GB hard drive


WD has a courtesy Drive cloning tool from acronis. It's on their web sit under drivers. Don't worry about the "My Book" thing the file is labeled Acronis True Image WD Edition Software download.
http://support.wd.com/product/download.asp?groupid=132&lang=en

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I copy and paste the movie file just like you would do from one folder to another,it takes a few minutes sometimes but worth it. You can cut and paste but I don't recommend it as if anything goes wrong you could lose the original.

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I have a WD 1tb external hard drive that is a few months old. I use it mostly for storing video footage of holidays, movies from friends and family or downloaded, pictures and tv shows that I have...


Try copying one episode of your tv shows to your computer's internal hard drive (lets say put it on your desktop) and see if it is the same result. By the way, what is the extension of those tv show files? are they avi, mp4 or mkv? Are the extension of the those files the same with your movie files? Normally, movie files are avi ( divx or xvid) which can be easily played by wndws media player or vlc. If it plays after copying one to your internal hard drive, then erase the one from your WD and recopy it from your internal hard drive. If that works, then just do the same on the othe tv show files. If it still the same result after copying onto your desktop, then just uninstall and reinstall vlc/divx and the codecs. Let me know if these procedures works.

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the volume of the partiton is corrupted, u need to use winpe mini cd or hirens boot disk to realocate partitions and fix the volume with active partiton recovery programe.
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Try running Scan Disk and defrag. Otherwise use a program like SpinRite to do a low level scan of the disk.

Good luck

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My Book 1Tb will not let me put movies on it


I know exactly what your problem is. You are trying to add a file bigger than 4 GB on a fat32 external hard drive. You simply cant put something that big in there without breaking it into smaller bits. You could easily add a bunch of small files just not huge files bigger than 4GB.
Your solution would be to reformat your WD external drive to a ntfs. That can be done as easy as right clicking your external drive through my computer and highlighting "reformat". Good luck and I hope you dont forget this little thing about computers..sometimes when you get a good deal on pc hardware its for a reason :)
this is good for all hard drives including western digital

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