Cant login to my sbg900, using admin for login but not recognising password

all gear like this have 2 PW
(the config web page, and then WIFI settings)
the gear IP login page us UN; PW> that?
and wifi ,SSID ,WPA2, and PW.
not told what fails, start a topic showing evidence of failure
or just say wifi, if is wifi pw.
or RTM the manual on all routers cover all this and are free
and google finds them all if you try.
but hark no router told only the MODEM.
no kidding google it.
Motorola SURFboard SBG900 DOCSIS 2.0 Wireless Cable Modem Gateway (Black) is just a modem and is not router or wifi
and yes there are 2 password here,
1 yours as read only , user
and #2, the ISP has admin login only never YOU.
so why not RTM

page 28 (user side)
https://www.manualslib.com/manual/106714/Motorola-Sbg900.html?page=28&term=192&selected=1#manual


google first hit on topic, 1 modem.

Try to access 192.168.0.1 once again. Try to use "admin" for the username and "motorola" for the password. If "motorola" doesn't work, try "password".

By holding down the button in the back, you may have reset it to factory defaults for the password and username. Try using Admin for the user name and motorola for the password.

The default info:

User: admin

Password: motorola

Hope it helps

Please rate FIXYA

Thanks

Couple of things you can do....
In the User ID field, type admin (case sensitive) and press TAB. In the Password field, type motorola (case sensitive) and click Log In to display the SBG900 Setup Program main window
If you are still having problems, try the following:

1. Press the reset button on the rear panel. Resetting may take 5 to 30 minutes
2. Try the login again, if that fail try from a different browser.

Reset the router to factory defaults by putting in a push-in in the small hold at the back of the router. You should then be able to login using the default password. Default password should be in the user manual.

try to configure the browser settings, follow the steps below

1. Go to internet options and select the security tab
2. Highlight Internet and click customer level button
3. Scroll down to the very bottom, under user authentication select automatic logon with username and password
4.rest customer settings to medium

Ok in the back of this unit or bottom there is a reset button or hole that you need a pin needle to access. Press it in for 15sec and let it reboot. Once it reboots, open a web page and type in 192.168.100.1 or 192.168.0.1 This will bring up a log in page. The login is admin and the password is motorola.

contact your service provider and they can walk you through it step by step

I had this problem just last night. I held down the reset button for 20-30 seconds. It worked when after pressing teh button the LEDs stayed on and then after the 20-30 seconds they started to blink indicating the reset. If they do not start reset while holding down the reset, let go and the modem should reset itself. It took me a few times to get this right since teh reset button is rather sensitive and a momentary depression/release will resutl ina reset of the modem but not to default password. I found out I was inadvertantly doing this momentary reset due to teh sensitivity of the switch.

Anyway, next make sure you type "admin" and "motorola" in all lower case. I was using Admin and Motorola - no good.