Question about Mozilla Firefox

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When I would start Mozilla, I get an "Unable to Connect" message. I am connected to the internet and I did update it today, but I don't know what's the problem. Any ideas?

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Open Firefox > click on Tools > Options > Advance Icon >Network Tab > settings Tab > select No proxy > click ok > ok then close Firefox and restart firefox

hope this help

Posted on Sep 08, 2010

  • stech_laura Sep 08, 2010

    I've had the no-proxy connection but it's still not working.

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Normally this is caused by a bad Proxy Settings. I have included the instructions below to assist you:

To check your Firefox proxy settings:

  1. At the top of the Firefox window, click on the Tools menu and select Options...
  2. Select the Advanced panel.
  3. Select the Network tab.
  4. In the Connection section, click Settings....
  5. Change your proxy settings:
    • If you don't connect to the Internet through a proxy (or don't know whether you connect through a proxy), select No Proxy.
    • If you connect to the Internet through a proxy, compare Firefox's settings to another browser's (Such as Internet Explorer. See Microsoft's guide to proxy settings).
  1. Close the Connection Settings window.
  2. Click OK to close the Options window

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It could be your McAfee but have you checked to see on the browser file link to see if it says working off line, that could be your problem if so click work online.

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Are you getting an error message? If you're getting an error 'Working offline', click on file and uncheck Work Offline.

But if you're not getting any error messages, try using the Internet Explorer to make sure that there's no problem with the internet connection. If same problem occurs, then it's the problem with the internet connection and not with the Mozilla Firefox.

But if the internet worked using IE, then you need to uninstall the Firefox and re-install it. I was once had a problem like this. I'm currently using version 3.5.2.

Have a great day!

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Do you use firefox?
firefox usually has problems with norton.This kind of problem is usually down to your firewall.See [http://support.mozilla.com/en-US/kb/Cannot+connect+after+upgrading+Firefox|Cannot connect after upgrading Firefox}
You need the Symantec hotfix which is necessary after Firefox upgraded to 3.5.1

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1 Answer

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Is it a dialouge box that appears?
or it says "unable to connect to the server host not found"?
please describe little more.
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Mozilla crash report


U must disable some stupid add-ons. Simply click :

1. START
2. all programs
3. Mozilla Firefox --> Mozilla Firefox Safe Mode
4. In the window that appears check DISABLE ALL ADD ONS and then hit the RESTART MOZILLA button

Worked for me after 2 long weeks without mozilla :)
Hope this helps

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