Question about Pentax Optio M20 Digital Camera

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Camera wont stay on. it will turn on the lens will come out then go right back off

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  • Master
  • 6,831 Answers

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful. Please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Posted on Sep 09, 2010

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Posted on Jan 02, 2017

jackboy
  • 2985 Answers

SOURCE: HELP ME

Unfortunately there is little you can do here.
Something has caused the motor to stall
Either a knock or dirt.
The cost of people looking at these thing and then coming back to tell you the worst is almost as high as simply replacing the camera.

Posted on Jul 17, 2008

blueextc3221
  • 15935 Answers

SOURCE: Samsung L730 wont extend lens and dosent turn on right

Try removing the batteries and memory card. Let the camera set for awhile. Put the batteries back in but not the memory card, restart the camera. Does it work know? If it does, turn the camera off put the memory card back in. Turn the camera on, does it work now? If it doesn't, replace the memory card.

Posted on Dec 27, 2008

  • 1 Answer

SOURCE: Lens wont go back in, camera wont stay on

This is caused by the BATTERIES insert some top quality one better than durcell .
remove the memory card then do a reset which is the hole next to the trash can button you need a papper clip or a pencil shame the companys gone bust .
hope this helps
steve

Posted on Mar 02, 2009

  • 244 Answers

SOURCE: Fuji (A360) lens won't come out

Lens mechanism is jammed. Probably the counter wheel attached to the drive gear is hitting the sensor and stopping it from working, so will switch off. Needs a service

Posted on May 04, 2009

BillB-SA
  • 2761 Answers

SOURCE: CAMERA TURNS ON THE LENS COMES OUT THEN IT TURNS

Your fix could be as simple as cleaning the camera's battery contacts, or it could be something more serious and expensive. Before you pay for expensive repairs that you may or may not need, check the Kodak Help Center by clicking on the link below. It uses a simple Q&A format to diagnose problems and propose solutions.

http://www.kodak.com/global/en/service/repair/troubleshooting/troubleshooting.jhtml?pq-path=6198

Posted on Aug 03, 2009

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