Question about Kenmore HE2 Plus Front Load Washer

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My he2 kenmore clothes washer does not go into spin cycle

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  • Kenmore Master
  • 43,501 Answers

Hi,

Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing machine not draining and or not spinning


heatman101

Posted on Sep 08, 2010

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

SOURCE: kenmore he2

the spin switch is broken. replace.

Posted on Jan 04, 2008

  • 5 Answers

SOURCE: Kenmore HE2 front load washer. All cycle lights flashing plus spin and clothes clean lights on.

I'm sure this is probably too late, but hopefully it will help some else. I just had the same problem. First, unplug the power. Then take the lower front panel off and grabbed a bucket. Place the bucket under the large "plug" on your right. This is the drain. Slowly unscrew the drain plug, Hold your nose as it will probably smell. Allow the water and such to drain into the bucket. When you see the blob of wet lint drop into the bucket you will know why the machine refused to work. Make sure you clean the drain plug and screw it back in tightly. Put the lower panel back on and reconnect the power. I hope this resolves your issue.

Posted on Oct 10, 2009

blueextc3221
  • 15935 Answers

SOURCE: kenmore residential washer clothes are wet on the spin cycle

There is a water pump in the machine which pumps the water out of the outer tub and into the drain, after the wash and rinse cycles.
It is possible that this pump isn't working properly. I think if it weren't working at all, you wouldn't be able to get beyond the wash cycle.

It has been my experience that small articles of clothing may get washed or spun out of the inner tub and into the area around the pump pick up, thus partially blocking the flow to the pump.
It's also possible that the drain hose from the pump to the drain may be partially clogged.
It is also possible that the pump doesn't run sufficiently long to get all of the water out because its' motor gets hot and shuts down or because of a problem in the control mechanism which manages the the starting and run time of the pump.

First, I would unplug the washer from the wall outlet and probe under the inner tub, or possibly remove the tub to see that there is no blockage from clothing.
It's also possible that things left in clothing pockets like paper clips, small plastic items, etc. can get into the pump and lock up the impeller.
If you're sure it isn't blocked you can then run a "short cycle", no load and water only, and watch to see how much water comes out of the discharge hose where it's hung on the drain pipe.
It should gush out, and tub should be free of standing water prior to the start of the first rinse cycle.
If it does not, then you'll have to access the pump and clear it of obstructions or replace it, if defective.

As it drains, it should start spinning slowly, then speed up as it drains; the final portion of the spin cycle is very fast.
Essentially, the spinning tub wrings out the clothes using centrifugal force.

With the water remaining in the bottom of the tub, it would appear that it is:
a) not spinning long enough, or
b) there is something preventing all the water from getting out in the time allotted by the timer to perform this task.


A fair handy man can get to pump either from the rear of the machine with back plate off, or by removing the cabinet cover from the frame, depending on the model of the the machine.

As always - before attempting any repair, UNPLUG THE UNIT!



When clothes are wet at the end of a cycle, check these:

Motor coupler
To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:
If it's spinning when you lift the lid, the coupler is fine.
If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.

Spin cycle
If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.
Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning
If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve
Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.




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Posted on Sep 14, 2010

blueextc3221
  • 15935 Answers

SOURCE: Kenmore he2 washer shakes violently

Check the Vibration damper rods to be sure that...
1. They are there and mount is solid.
2. If they are broken in 1/2.
3. The plastic knuckle mounts are not missing/broken.
4. There is oil in the shock absorber/spring section of the rods.

Also - there are suspension springs on the bottom of the tub that could be broken and/or missing.

Replace/repair as necessary.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 18, 2010

blueextc3221
  • 15935 Answers

SOURCE: kenmore washer not spinning water out of cloths

There is a water pump in the machine which pumps the water out of the outer tub and into the drain, after the wash and rinse cycles.
It is possible that this pump isn't working properly. I think if it weren't working at all, you wouldn't be able to get beyond the wash cycle.

It has been my experience that small articles of clothing may get washed or spun out of the inner tub and into the area around the pump pick up, thus partially blocking the flow to the pump.
It's also possible that the drain hose from the pump to the drain may be partially clogged.
It is also possible that the pump doesn't run sufficiently long to get all of the water out because its' motor gets hot and shuts down or because of a problem in the control mechanism which manages the the starting and run time of the pump.

First, I would unplug the washer from the wall outlet and probe under the inner tub, or possibly remove the tub to see that there is no blockage from clothing.
It's also possible that things left in clothing pockets like paper clips, small plastic items, etc. can get into the pump and lock up the impeller.
If you're sure it isn't blocked you can then run a "short cycle", no load and water only, and watch to see how much water comes out of the discharge hose where it's hung on the drain pipe.
It should gush out, and tub should be free of standing water prior to the start of the first rinse cycle.
If it does not, then you'll have to access the pump and clear it of obstructions or replace it, if defective.

As it drains, it should start spinning slowly, then speed up as it drains; the final portion of the spin cycle is very fast.
Essentially, the spinning tub wrings out the clothes using centrifugal force.

With the water remaining in the bottom of the tub, it would appear that it is:
a) not spinning long enough, or
b) there is something preventing all the water from getting out in the time allotted by the timer to perform this task.


A fair handy man can get to pump either from the rear of the machine with back plate off, or by removing the cabinet cover from the frame, depending on the model of the the machine.

As always - before attempting any repair, UNPLUG THE UNIT!



When clothes are wet at the end of a cycle, check these:

Motor coupler
To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:
If it's spinning when you lift the lid, the coupler is fine.
If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.

Spin cycle
If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.
Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning
If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve
Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 30, 2010

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