Question about HP Photosmart C5180 All-In-One InkJet Printer

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I have the hp photosmart premium fax C309 printer. I'm using it with a Mac and OSX 10.6. I've downloaded the latest driver and HP Smart Studio AP but I CANNOT get it to print to a dvd from my Disc printing software. The commonest error message is: "Close dvd tray; cannot print with tray open."

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The error indicates that the drivers are not installed properly. Please uninstall, reboot, reinstall reboot with the device unplugged. After second reboot connect the device and let mac load drivers. Should work now.

Posted on Sep 09, 2010

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2 Answers

HP Photosmart C3180 All-in-One printer, Scanner, Copier will not scan with Mac OS 10.4. The button flashes for a few seconds, then stops and nothing happens. No image appears on my computer screen.


All lot of those printers came with two separate driver's disc. Make sure that you are installing the correct for the mac and not windows. If you are you can go to the hp website and do a search on there website for the driver for mac operating system.

Apr 25, 2011 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Not support hp officejet 4355 fax to mac os.


hi there,
You can download the full driver from the link below PS. the drivers CD comes with the label Windows only works on windows platform, for Mac Os you need to install from other cd or you can download the drivers from the link below
HP Officejet Full Feature Software and Drivers - Mac OS X v10.3.9, v10.4 and v10.5 2007-10-26 , Version:9.7, 188.12M
This download includes the HP Officejet driver, HP Printer Utility, and HP Photosmart Studio imaging software for Mac OS X v10.3.9, v10.4 and v10.5.
If you require more assistance, feel free to reply to this post
Regards, BA

Jan 21, 2011 | HP Officejet 4355 All-In-One InkJet...

1 Answer

Need Manual for HP Photo Smart Premium Series C309 Serial MY028573hc


You can download the Basics Guide and Full User Guide from
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=3737195&lc=en&cc=us&dlc=en&lang=en&cc=us

Aug 21, 2010 | HP Photosmart Premium C309A All-In-One...

1 Answer

Why does my hp c309 Photosmart Premium printer require two black ink cartridges? Can I use just one?


The Photo Black is pigment ink (last much longer than dye ink), while the Black is dye ink. Have alook here: http://www.earthboundlight.com/phototips/dye-pigment-metamerism.html for detail explanation

May 13, 2010 | HP Photosmart Premium C309A All-In-One...

1 Answer

Printhead Error


CN642A - Printhead Unit

This product is compatible with :

Hewlett-Packard OfficeJet 6000
Hewlett-Packard PhotoSmart B8550
Hewlett-Packard PhotoSmart B8553
Hewlett-Packard PhotoSmart C5380
Hewlett-Packard PhotoSmart C6380
Hewlett-Packard PhotoSmart D5460
Hewlett-Packard PhotoSmart Premium Fax
Hewlett-Packard PhotoSmart Premium Fax C309 Series

Mar 19, 2010 | HP Office Equipment & Supplies

1 Answer

Photosmart c309 Tried loading drivers and


Since you have problem loading driver using the setup disc that came with the printer, there's a chance here that some part of the installation disc are corrupted so it will be better if you use the printer software from HP web site, download it from this link.

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3737193&lang=en&cc=us&prodTypeId=18972&prodSeriesId=3737192&taskId=135

Mar 09, 2010 | HP Photosmart Premium C309A All-In-One...

1 Answer

I have an HP photosmart premium fax C309 series. It is connected to a mac but the scanner function will not work. It gives a preview and then says an unknown error occurred. I tried uninstalling and...


Hello

Based on information you have provided I understand that you have problems with your Printer. I realize the inconvenience it may have caused you. I will provide my best information to get a fix for this issue.

As per my analysis,
Issue : Mac OS : Scanning with HP Scan Software
Printer : HP Photosmart Premium Fax All-in-One - C309a
OS: MAC

The solution for the issue you described is provided in the online HP knowledge-base article Link :
I Cannot Scan on MAC

Setting up and using the Product



Scan Does not start



Thank you,


Cheers

Tejodhar Atreya U


Jan 04, 2010 | HP Office Equipment & Supplies

1 Answer

ON MAC - DOESN'T RECONIZE C309A AS A SCANNER


For Mac Users - the following works!

1. DO NOT USE the CDs supplied by HP - they do not work!
2. Goto www.HP.com site and click on "Support & Drivers" Tab.
3. In Search window enter - "HP Photosmart Permium C309".
3. Download the associated Driver.
4. Double click/install the driver supplied by HP ie: "xyz.dmg" file and follow the installation prompt as if you were installing via supplied CD.

Thats IT! Took me 2 days to work this out!

Dec 19, 2009 | HP Photosmart Premium C309A All-In-One...

2 Answers

Is there a user manual for HP Photosmart studio version 9.74?


Here is all I can find. Go here: http://www.hp.com/united-states/consumer/digital_photography/free/software/index.html?jumpid=ex_R602_go/pse and download the latest version 3.5 unless you are running Windows 2000 or Mac OSx. In that case look just below the Free Download tab for the correct version. On this same page is all you will want.

Nov 18, 2009 | HP Photosmart D5460 InkJet Printer

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