Question about HP Deskjet 3845 InkJet Printer

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Printer indicates "paper jam" when there is none.

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Hello,

disconnect the printer from your computer, uninstall the printer software/program from your computer's control panel, restart your computer, reinstall the printer software and try again. If that still does not solve the problem, then you will have to follow a plan B option.

You will have to download Hp diagnostic utility on your your computer,install is on your computer and it will help to detect and solve the problem.

Visit the hp link below, read all the information on the page and download the diagnostic tool from the page.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02114788&tmp_task=solveCategory&lc=en&dlc=&cc=us&product=441125


Take care.

Posted on Sep 08, 2010

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Error Condition Indicator Beeps Error
Code Possible Solution Paper Feed / Delivery Orange 2 Remove any paper jammed Paper Jam Orange 3 Remove any paper jammed Ink Out Orange 4 Add Ink BJ Cartridge Misinstalled Orange 5 Re-install cartridge or replace it NO BJ Cartridge Orange 6 Re-install cartridge or replace it BJ Cartridge Error Orange 7 Re-install cartridge or replace it Waste Full warning Orange 8 Waste is almost full , needs service very soon Service Errors Blinks Beeps Error
Code
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Printer says paper jam but there is none


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if you as service man you can unerstand my solution
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Paper LED Blinking


Did you see http://www.fixya.com/support/r310860-lights_indicate
The Paper LED is flashing.
papereroor2.gif Meaning of LED Indication

Front cover is open:
Close the front cover of the printer.

Back cover is open:
Close the back cover of the printer.

Paper jam:
Clear the paper jam. To see paper jams and how to clear them, click here. If the printer does not start printing, press the Go button.

No paper fed manual feed slot:
Put the paper back in the manual feed slot.

Memory full:
The printer memory is full and the printer cannot print full pages of a document. To solve this problem, click here.

Print overrun:
A print overrun occurred and the printer cannot print full pages of a document. To solve this problem, click here.

Clean drum unit:
The corona wire needs to be cleaned. To see how to clean the corona wire, click here.

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