Question about ASUS MM19SE (Silver,Black) 19 inch LCD Monitor

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Hi! My mother in law has a problem with her Asus MM19SE monitor and I sit on the phone with her. When she starts the computer (equipped with XP), she can see the logon. When she inserts her password and logon she gets to the desktop, but then directly the picture becomes black. If she turns on and off the monitor, she can see enough of the screen so that sheI can logout. I would highly appreciate any advise. Regards Lennart

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Llindfors61, Hi, 12fixlouie here. This monitor must be past it's 3 year warranty period. You or qualified "cold-cathode-fluorescent-lamp back-lit lcd monitor technician will need to replace some electrolytic filter capacitors that may have failed on the internal "switch-mode-power-supply" printed circuit board. Retrevo . com lists this unit as "time to retire" If you repair power supply, unit may function for 2-3 more years, but will need new cold-cathode-fluorescent-lamps installed at some future date when screen "white's" start to turn "faint pink" in color. Lots of video clips at YOUTUBE about replacing capacitors. Write back to me by aoing additional comment an rate this response after doing your research. 12fixlouie

Posted on Sep 08, 2010

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