Question about Brother MFC 490cw Color Inkjet Multi-Function Printer

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My mfc 255 cw will not print black the ink has been replaced

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Here is the link to the troubleshooting steps you will need to perform:
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000700/000035/faq000735_011.html?reg=us&c=us&lang=en&prod=mfc255cw_all&Cat=112
If the problem persists I am assuming it is less then a year old you should contact brother about it being repaired/replaced under warranty, you can do that at this link:
http://www.brother-usa.com/service/default.aspx
Thank you,
Lee

Posted on Sep 08, 2010

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