Question about Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive

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Hello, My name is Cornel from Romania. I have a WD Passport, and right now is not any more rocognizable. I have windows 7 on my laptop. Can you give me some advice? Thanks, Cornel

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Fist clean your computer of dust using a fine air blower from a compressor specifically around your central processing unit making sure there is no moisture in the air line
as dust will cause a lot of static which will make a computer overheat and cause lots of problems
then test your power supply unit PSU
try replacing all the leads that attach to your hard drive including electrical extensions + IDE,SATA and the ones that attach from your motherboard to hard drive one bad lead will cause a computer to shut down
make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty or just replace them they are probably old and faulty ?
then you have a dirty hard drive give?the hard drive?a firm tap on one side to free up the read arm
then click start?run type?cmd then type?chkdsk/f which will automatically fix any corrupt files on your hard drive then defragment your hard drive
you have to keep?a computer very clean & free of dust ?and? give it regular?maintanance
?
good luck with this
?

Posted on Sep 08, 2010

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Posted on Jan 02, 2017

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click start click to open on my computer you should see your usb drive E: right click select properties there will be an array of options

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This is most likely a classic case of them trying to occupy the same drive letter. If you open disk management Start > Run > type 'diskmgmt.msc' and you should see them both there - One with a drive letter and one without, simply right click on the drive which doesn't have a drive letter and select 'change drive letters and path...'. Change the drive letter to something you know doesn't really get used and they should both appear in my computer.

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Click on Disk Management.

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I forgot my password how can I open WD passport?


Hi,

This one way for unlocking your WD passport but assume you will lost your data

Download wdsmartwareupdate here : http://www.wdc.com/wdproducts/wdsmartwareupdate/

Download instructions :
1- Locate you WD disk entry, click on Windows or Mac according to your operating system.

2 - Click on Download now link at the bottom and download the soft.

Unlock instructions :
1- extract the zip file you've downloaded en run the.exe.

2- select Continue to update and accept Licence Agreement.

3 - Next select Update Firmware

4- Check the check box "I understand ......" under Warning section, a button "drive erasure" will appear.

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7- Unplug/turn off the passport and plug it back in. Your WD passport is unlocked

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Assuming you are using XP, Vista, or 2000 you can format it as a NTFS drive. while a lt of folks do not like Vista, this is one area where it really shines.

Plug in your WD PASSPORT.

Bring up the START menu -> right click COMPUTER-> select MANAGE -> select STORAGE ->select DISK MANAGEMENT.

Find the dive -> select/highlight the WD PASSPORT -> right click and select FORMAT. make sure to format as an NTFS drive. Depending on the size of the drive this might take a while - so go have dinner and a movie.

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Before deciding if you have to check your computer or the disk, you might want to try this pasport on another laptop. If the same problem occurs, change the USB cable with a new (short) one and see if the problem is still there. If it is, then the drive is fried. You may want to take the disk out of the passport, hook it onto a desktop system using the sata bus of the drive and try recover programs like recuva or similar to retrieve the data.

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Try using a Usb 2 cable "The one that came with the WD My Passport " And put it directly to the PC...
In some cases, Like mine, I used an extended cable + the cable that came with the "WD My Passport" and i got the same problem ..
So i simply removed the extended cable and put the put "WD My Passport " directly to the PC with its own cable and the problem was solved to me ..
Samer.F

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