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Hi i forgot my users password an i cant reestart the laptop its a dell laptop windows7 home premium can u help me restart the computer

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There are 3 options for your problem:
1. You can boot to WinRE(Windows Recovery Console), run the command prompt. Go to the WINDOWS directory. Rename magnify.exe to magnify.old. Rename cmd.exe to magnify.exe. Restart your computer and boot normally. On the log in screen, click on Ease of Access. Select the option for magnifier. It will open command prompt instead of magnifier. Type the command: control userpasswords2. It will give you the option to reset the password.

2. Run in safe mode. Log in using the profile Administrator. Go to control panel then user accounts. You can change the password of your profile.

3. Dell systems have the built-in factory image restore. It can be found in the WinRE. To go to WinRE, turn system off, power on computer, after pressing the power button, tap on F8 till it gives you a screen that says Advanced Boot Options. Select Repair your Computer. Click on a few things for the language. Then you will have a window that says Windows Recovery Console. Click on Dell Factory Image Restore. Then there you go! it will restore the system back to its factory settings.

Hope this helps!

Posted on Sep 08, 2010

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