Question about HP Photosmart C4580 All-in-One InkJet Printer

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I tried connecting my wireless printer and it came up with this Your computer is unable to communicate with your printer at 192.168.1.5. This may be caused by firewall software. If you are using firewall software, verify that UDP port 427 is unblocked for both inbound and outbound traffic. Your PC can not communicate with your printer at address 192.168.1.5. Check all cable connections. Check that the printer, PC and router are powered on and connected to the network. I'm using windows 7 and I dont know how to fix the problem

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Open whatever program you're using for virus protection and/or firewall, and turn that OFF temporarily. If that solves the problem, then start looking for port blocking on the firewall software.
You might also try the ADMIN screen on the router - maybe 192.168.1.255. Log in and look to see if a firewall or port blocking feature of the router has been turned on.
You can discover the Router IP by opening a COMMAND PROMPT (black screen, white text), then typing ipconfig /all and "enter". The Gateway address will be displayed along with a lot of other information, including the IP of your PC.

Posted on May 08, 2017

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SOURCE: cannot conect my printer to my wireless network

Don't know why this becomes an issue with these type of HP printers but i think ive worked a way around it...
Heres how you do it: (XP)
Control Panel>Printers and faxes>
Then select "Add printer" and choose the first option (Local printer attached to this computer)
An errormessage will appear saying they were unable to find printer. Click next to find the printer manually...

Now select "Create a new port" and choose standard TCP/IP... Ignore the list of different types of printers, now select "From Disk" and then click next... Once The computer recognizes the printer, it all should be in order...

Hope this could help you...!

Posted on Feb 18, 2010

  • 2 Answers

SOURCE: Can't figure out how to open the UDP port number 427

Don't know why this becomes an issue with these type of HP printers but i think ive worked a way around it...
Heres how you do it: (XP)
Control Panel>Printers and faxes>
Then select "Add printer" and choose the first option (Local printer attached to this computer)
An errormessage will appear saying they were unable to find printer. Click next to find the printer manually...

Now select "Create a new port" and choose standard TCP/IP... Ignore the list of different types of printers, now select "From Disk" and then click next... Once The computer recognizes the printer, it all should be in order...

Hope this could help you...!

Posted on Feb 18, 2010

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Computer unable to communicate with wireless printer


Hi


If you can't connect to your wireless printer, you may have the wrong driver installed. Printer drivers are updated when new versions of operating systems are released, or when security updates are necessary. If you're trying to connect a new wireless printer, check the manufacturer's website to find out if a new driver has been released for your model number and operating system.

Download the latest print driver to your desktop. Print drivers allow the computer and printer to communicate, so the wrong driver will make connectivity impossible.

Go to "All Programs" in the Start menu. Find your wireless printer and right-click to select "Uninstall." The driver will be uninstalled. Close out the programs window.

Double-click the new driver on your desktop to unzip and install it. This should take only a second, and you may not see any dialog box or pop-up menu.

Open a document and choose "File" and "Print." The print dialog box will open.

Click "Add a printer." The add printer wizard will begin. Browse to the driver you just installed and select it when prompted.

Print the document you opened. It should print to the wireless printer. You can click the "Make default printer" box before you print if you want.

Install the driver in the same manner on all the other network computers. You can copy the driver onto a flash drive and copy it from computer to computer to avoid downloading it multiple times.


Please get back to us if you have further query else please accept the suggestion.
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1 Answer

Cannot conect my printer to my wireless network


Don't know why this becomes an issue with these type of HP printers but i think ive worked a way around it...
Heres how you do it: (XP)
Control Panel>Printers and faxes>
Then select "Add printer" and choose the first option (Local printer attached to this computer)
An errormessage will appear saying they were unable to find printer. Click next to find the printer manually...

Now select "Create a new port" and choose standard TCP/IP... Ignore the list of different types of printers, now select "From Disk" and then click next... Once The computer recognizes the printer, it all should be in order...

Hope this could help you...!

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http://www.computerhope.com/issues/ch000250.htm
Hi there,
  • Unplug the printer cable from the computer.
  • Unistall the printer drivers from Device manager and also unistall the all the printer appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the printer.
  • then you can connect the printer and and try to Print the test page.
Hope this help. Please Rate My Response! Thanks!
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Can't figure out how to open the UDP port number 427


Don't know why this becomes an issue with these type of HP printers but i think ive worked a way around it...
Heres how you do it: (XP)
Control Panel>Printers and faxes>
Then select "Add printer" and choose the first option (Local printer attached to this computer)
An errormessage will appear saying they were unable to find printer. Click next to find the printer manually...

Now select "Create a new port" and choose standard TCP/IP... Ignore the list of different types of printers, now select "From Disk" and then click next... Once The computer recognizes the printer, it all should be in order...

Hope this could help you...!

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