Question about Casio Watches
No one seems to want to take a stab at this problem, possibly fearing a low rating from users with these problems. This is just a suggestion or two...anyway.
I presume you have the manual for your watch/module #5022. If not download it from here:
I've talked with Techs from Casio and Citizen before, who have encountered problem similar to this. Usually it was a case of no display, and needing a good "kickstart" of bright light for several minutes to start the movement (even with a new battery sometimes). From your statement, I presume you have no movement of the analog hands at all.
I don't know the age of your watch, but it may needs a change of the rechargeable battery, and recycled back to factory status. It would probably be best for Casio or an authorized service center to do this. If you or someone else is going to attempt a battery change, try grounding across the positive and negative battery terminals for about 30 seconds before the new battery is installed. Make sure you are grounded as well, so as not to induce static electricity into the watch circuitry. This should help clear the memory and remove any lockups of the processor.
We've all seen our pcs and laptops lockup and require a clean reboot...many times. So, it seems this can happen to small electronic devices using battery power also.
Contact Casio at these numbers for further help:
For Repair support in USA at 1-800-706-2534 during regular business hours (currently Monday-Friday 9:00a.m. - 5:00pm EST, Saturday / Sunday 10:00 a.m. - 8:00 p.m.) For Technical support in USA at 1-800-435-7732 during regular business hours (currently Monday-Friday 9:00 a.m. - 8:00pm EST for all products, Saturday / Sunday 10:00 a.m. - 8:00 p.m) For Customers in Canada at 1-800-661-2274
I hope this will help point you in a direction to solve this problem. Thanks for bearing with me on this.
Posted on Sep 17, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 31, 2011 | Timex Ironman 100 Lap Triathlon...
Jan 13, 2011 | Freestyle Cortez Mid Watch Grey 40402
Sep 16, 2010 | Casio DW290 1V Classic Alarm Chronograph...
Sep 08, 2010 | Watches
Aug 04, 2010 | Casio Watches
Jan 18, 2010 | Timex 1440 Prizefighter 53032 Sports...
Apr 16, 2009 | Watches
Mar 30, 2008 | Timex 1440 Nylon watch
Jan 17, 2008 | Casio W94HF-3AV Wrist Watch
123 people viewed this question
Usually answered in minutes!