Question about Electrolux Epic 6500 Vacuum

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My electrolux epic 6500 power nozzle brush does not rotate. everything else works fine. do I need a new power nozzle/

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No. If the power nozzle motor is running, then a new belt will do the trick.

Posted on Sep 26, 2010

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1 Answer

Power head does not work canister does . There is voltage at the power head.


Although it could be a multitude of things that keep the power nozzle from operating properly, the most likely is, since it's an Epic series, Is that the power nozzle elbow assembly needs replaced as the fine wires and top of the elbow tend to break/short after 5-10 yrs. of use.
It's also very well possible that the power nozzle reset switch or hose switch at top of handle is defective. Try plugging the power nozzle directly into the hose handle assembly and turn machine on. If the power nozzle still doesn't work, it's definitely a problem directly with the power nozzle.

Hope that helps!
Mick

Mar 14, 2015 | Electrolux Epic 6500 Vacuum

1 Answer

Electrolux epic 6500 power nozzle works when the wand is held turned to the left and then shuts off.


The wiring is defective, more than likely the copper conductor is broken inside the insulated outer covering. This should be a very inexpensive repair at any Vacuum cleaner repair shop.

Nov 28, 2011 | Electrolux Epic 6500 Vacuum

1 Answer

My electrolux Epic 6500 power nozzle Model N109J will not work. It had an intermittent short which I thought I fixed (some of the insulation on the wires were pinched). I fixed the wires and it worked...


The switch is definitely a possibility, but other problems can also cause this.
Bad switch, needs replaced.
Broken wiring in power nozzle, wands, hose, or canister.
Bad PN motor.

I strongly recommend taking it to the nearest authorized Aerus Electrolux store for a diagnosis (should be free). Allowing them to do any repairs necessary is recommended, as well. This will ensure it's done correctly.

http://www.aerushome.com/storelocator/

Feb 23, 2011 | Electrolux Epic 6500 Vacuum

1 Answer

My Epic 6500 power head will not turn on. Had to push the reset many times the last time it ran, and now it will not turn on. Help!


Does the power nozzle motor come on? Is it just that the brush won't turn? If it's just the brush not rotating, the belt probably broke and needs replaced.
Is the brush clean? If not, clean all threads, etc. off.
Check all wire connections for breaks, cracks, and discoloration. Power nozzle to wand, wand to wand, wand to hose. If any of those are found, that part, and probably the one it connects to. will need replaced.
Ensure all connections are snug.
Internal wiring, including connections, could be bad. This would include wiring in the power nozzle, wands, hose, or canister.
Reset or hose switch could be bad. These would need replaced.
Power nozzle motor could be bad. Generally the belt will break before the motor burns out, but it's possible it's didn't.
For any internal repairs, including belt replacement, the entire vacuum should be taken to an authorized Aerus Electrolux dealer. The service technician can also troubleshoot and find the problem. This is generally done at no charge.
You've got a great machine, and with proper care and maintenance it should last for years to come.

Dec 22, 2010 | Electrolux Epic 6500 Vacuum

1 Answer

I have an Electrolux Epic 6500 SR vacuum and the hose end with the handle is separating. Power nozzle losing contact intermittently. Is this piece replaceable or repairable?


It is replaceable. Just take it to the nearest Aerus Electrolux store and the service tech will take care of it for you.
Go to the following site and follow instructions to find the stores nearest you.

Nov 18, 2010 | Electrolux Epic 6500 Vacuum

1 Answer

I have an Elux Epic power nozzle that has a whine in it. Operation seems fine, there is no hair or material wrapped around the agitator bar. Any suggestions?


Does the brush spin during operation? Or rotate freely if you attempt to spin by hand when the machine is off?

Although uncommon in this age of vacuum, my first thought is a broken belt, which would result in no resistance to the motor shaft, thus causing a whine.

Oct 12, 2010 | Electrolux Epic 6500 Vacuum

1 Answer

Where can I get motor brushes for an Epic 6500 SR


You can get these brushes at and AERUS ELECTROLUX repair center. However be aware this is a hi rpm motor.
Unlike lower output, heavy duty motrs from 40 years ago, BRUSHES CAN SELDOM BE REPLACED ON THEIR OWN. IF YOU CAN ACTUALLY GET ALL THE WAY IN AND OUT OF THIS VAC , THEN YOU ARE CAPABLE OF THE MOTOR WORK AS WELL.
Once the motor is removed from its housing be sure to inspect the commutator surface for gapping between the segments, the lines must be parallel nor should the com show apple core shaped wear. Either one will negate new brushes.
New brushes are best seated with a fine abrasive commutator stone and run in at half speed & half voltage to allow them to gradually seat, especially on a hi RPM motor.
Post back if you need help. Good effort !!!!

Oct 10, 2009 | Electrolux Epic 6500 Vacuum

1 Answer

Parts for Electrolux Epic 6500


You need to look under AERUS Electrolux to find a Dealer with parts.
Electrolux USA sold the brand name back to AB Electrolux of Sweden a few years ago and there is no relation between the two.
You may also find a common component of a different color at a Tri Star dealer as they shared some power head and hose technology in the era of the EPIC although they don`t tell people that

Sep 14, 2009 | Electrolux Epic 6500 Vacuum

1 Answer

Power nozzle motor will not turn on


Try hitting the reset button,It is a small button on the top of the brush and make sure the switch is turned on on the handle.

Jun 22, 2009 | Electrolux Epic 6500 Vacuum

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