Question about Whirlpool Duet GHW9150P Front Load Washer

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Have whirlpool duet sporyt ht washer and the door will not open. Tried all recommended options in the manual but problem remained.

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1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.

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Posted on Sep 30, 2010

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On that type of washer the door lock is wired in series with the water level switch and if water remains in tub the door lock will not power up and unlock..what you can try is (if havent already done so) is select the drain/spin only cycle and when the water has drained the door should unlock

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The following list of codes indicates an electronics communication problem with the washer: - Duet HT washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99

If Pause/Cancel does not work:
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  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
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I would first replace the door latch/lock assembly, a number of users have and it fixed the F-11 error code completely. Its the cheapest part for this problem.

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Hello & Welcome to FixYa


This is a common issue with Whirlpool Duet washers however, your whirlpool duet washer can be reset to resolve the control lock problem. Press and hold the END OF CYCLE/CYCLE SIGNAL button for 15 seconds to reset the control. Please get back to me if you have any other questions.


Kevin

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1 Answer

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It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
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FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question&*%*^

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