Question about Lexmark X2470 All-In-One InkJet Printer

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I just refilled my printer cartridge and it keeps telling me unsupported cartridge. I have not had this happen in the past, help please

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Hi Glenda

Trying cleaning the contacts on the cartridge and clean the contacts on the printer use a dry tint paper towel to clean the contacts. Then try to reinstall the cartridge using the software. Try to print the self test. If failed try another cartridge if you dont get any error then the cartridge might be defective


Jeeth

Posted on Sep 08, 2010

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Posted on Jan 02, 2017

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If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
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If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
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