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I have a DWG855T that was installed by the cable. I have a ROKU that I want to install so I can see movies on my TV. I doesn't recognize my cable box. I have contacted both but no answer.

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  • rstolp Sep 08, 2010

    I have it already hook up to the TV, It is the fact that the ROKU does not recognize the Wii of the cable. It ask for a SSid and then it should ask for the password (which I have) But neither ROKU or the cable co. gave me the right answer The screen comes up and goes through everything until it asked for the SSid. Sorry the I didn't give enough info

  • rstolp Sep 09, 2010

    Please I am not as dumb and you think. I have done all that you tell me. I get it up to a point that it asks for a SDID. I got this from the cable company put it in and it still doesn't work. I have a new router from the cable co. that is wireless. I have done everything that I have been told. I contacted ROKU and I can't understand them.If this keeps up they will get it back.

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All your problems are caused by the fact that the ROKU doesn't know to which router to connect - there are several routers in your vicinity that have the same name as yours (the default one). The SSID is the name that the wireless router  (the DWG855T) is broadcasting. Go into the settings of the router and change it with something unique like your pet's name then set a new password.
This should fix your problem.

Posted on Sep 09, 2010

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  • RCA Master
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Go to this site for install instructions ansd support with installation

http://www.roku.com/roku-products?gclid=CJjagaWp-KMCFR0BiQodV2dnHg#4

Posted on Sep 08, 2010

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  • Master
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Hi

If your TV has more than one input, you could connect the cable box to one and the Roku to another .
If both Roku and the cable box must use the same input to the TV, you can get a video switch (these exist for both analog and digital connections)

Also check this link bellow:-

http://www.roku.com/roku-products#3

Please accept the solution if it’s helpful. Do get back to us for any further query.
Thanks for contacting fixya.com

Posted on Sep 08, 2010

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Posted on Jan 02, 2017

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