Question about Apple MacBook Pro Notebook

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Computer froze, I tried to restart but it would not shut down. It is now stuck with only background showing. Can you help.

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Press and hold the power button for about 10 seconds will power off the MacBook Pro.

You can then try turning it on again normally.

If the problem with freezing reoccurs on start up, then hold down the power button again, and turn it off. Unplug the MagSafe Power Adaptor from the MacBook and the Wall for several seconds. If the battery is removable, then remove it, wait for a few seconds and re-insert it. Plug the MacSafe back in if desired. You should now be able to start up the MacBook with no problems.

Posted on May 14, 2011

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Hello, I have had the exact same problem with my MacBook Pro in the past, and here's what I did (bear in mind that this did not prevent it from happening again); I first took out the removable battery in the laptop, and I unplugged the battery power cord. I also unplugged any other cables that were in my computer at the time. Then, I waited a minute or two, and then I put the battery back in, and the power supply, and I pressed the power button. From there, it was fine, and the problem has only happened very infrequently ever since. Hane Kenson.

Posted on Jul 27, 2012

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