Question about Dyson Ball HEPA Upright Bagless Vacuum - Iron/Satin Yellow

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My Dyson Ball has gotten very loud lately and the beater bar seems "uneven". What can I do?

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I had this problem too with my 2 year old Dyson Ball. The end cap that holds the beater bar in place was broken inside, causing the bar to wobble. I called the phone number that is on the side of the vacuum. Their support person had me turn the vacuum on so she could listen to the sound it was making. She knew immediately what it was. She took my info and is sending replacement parts at no charge! I was AMAZED at how easy this was, and very impressed by their customer service. SO glad I called them rather than taking it to a repair shop!

Posted on Feb 25, 2011

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Posted on Jan 02, 2017

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