Question about Garmin Nuvi 660 GPS Receiver

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My 650 nuvi is not functioning correctly. The screen is frozen and does not respond to touch. It was frozen in the page saying that I needed new maps. Unable to install new mapms through the internet I purchased a dvd because I figured it would be easier, but I still coulnt do it. I finally to it to the geek squad. Five geek worked on my problem, they downloaded the maps to the computer and then to the device but the screen is still frozen.

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  • Garmin Master
  • 2,130 Answers

Of course it's still frozen because the touchscreen is defective. If your unit's serial # begins with a 12P, 14V or 143, then you have a style of touchscreen that can fail. Please see this link for more info.

http://www.sharc.net/gps_LCD_repair.htm

- Jim

Posted on Sep 09, 2010

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My Nuvi 650 screen reads "The following map data is more than a year oldand should be updated. When I touch the "OK" on the screen, nothing happens, it seems the screen has become unresponsive.


I would suggest some caution here. I have noticed a trend in anything that can be updated by the consumer---they just blindly do it and I have also seen as the result of this dozens of units crash and burn---if you have not issues and the unit functions why risk losing it?

Turn this unit off and see later if turned on it functions or not, failing that the only way out of the mess would be a call to the maker.

Don't just blindly say ok, kind of like getting a email with a virus and saying OK.

Dec 20, 2012 | Garmin nuvi 650 GPS Receiver

1 Answer

Device: Garmin Nuvi 660 NA. After power on, nuvi boots thru to the "Where to" page. On the prior page, the touchscreen will not click "Enter" but after a time delay, nuvi proceeds to...


*Master reset your Garmin Device:


1.Start with the unit OFF and unplugged from power;

2.Touch and hold the lower right corner of the screen with an index finger or the eraser end of a pencil

3.Continue touching and holding the lower right hand corner of the screen then power the unit ON

4.Release the power button when the device powers ON

5.You will see a new message: Do you really want to erase all user data?

6.Remove your finger from the touchscreen when this message displays - Touch Yes

7.The device will automatically reset. Please follow the on screen prompts on the nuvi .


*If the touchscreen is incorrectly detecting where your finger touches the screen, the screen may need to be calibrated.


1.Power the unit On.From the Where to? and View map screen, touch Settings . Touch Display>Touch Re-calibrate


2.A new screen will display that says Press Dot,Touch the Center of the Dot.

>Keep touching the center of the dot as it moves around the screen.


3.When Calibration Complete appears on the screen, please touch OK.

The screen will now be Re-calibrated.



*If the screen is not responding to touch, the device may not have enough power to function properly. Recharge the battery completely and try again. If the battery does not charge, it may need to be replaced.

If the screen is still not responding to touch commands or displaying properly, the display may need to be replaced. If sound comes from the device, it is likely the motherboard is working, and only the display needs to be replaced.

Refer to:Garmin Nuvi 660 Screen Replacement Guide

Before replacing the display, check that the ribbon cables connecting the display to the motherboard are connected securely.

Oct 04, 2011 | Garmin Nuvi 660 GPS Receiver

1 Answer

Non-responsive touchscreen, cursor flashes top left will not allow to input pin code, loads maps and all buy no touch screen function, also did reset on back a few times nothing. Ken


I have a non-working Nuvi 650 with same problem. Garmin tech support says they do not support the Nuvi 650 and I will have to buy another one. My Garmin was only 2 years old when it failed.
I doubt I will be buying another Garmin.

Dec 28, 2010 | Garmin Nuvi 660 GPS Receiver

1 Answer

I have a garmin nuvi 660. the touch screen isn't working


To calibrate the touchscreen on a nuvi 300 or 600 series:
  1. Power the unit On.
  2. From the Where to? / View map screen, touch Settings (wrench icon).
  3. Touch Display.
  4. Touch Recalibrate.
  5. A new screen will display that says Press Dot.
  6. Touch the center of the dot.
  7. Keep touching the center of the dot as it moves around the screen.
  8. When Calibration Complete appears on the screen, please touch OK.
The touchscreen will now be recalibrated.

If your touchscreen is not responding to any touch and preventing you from recalibrating the touchscreen using the instructions above, please follow the steps below:
  1. Connect your nuvi to your computer with a compatible USB cable.
  2. Open the Garmin Nuvi drive located in MyComputer/Computer. (Note: Mac users can locate the Garmin Nuvi drive icon on the Desktop.)
  3. Open the Garmin folder.
  4. Locate and delete the GUPDATE.GCD file.1
  5. Safely disconnect your nuvi from your computer.
  6. Power the nuvi Off.
  7. Power the nuvi on by holding the power button.
  8. Continue holding the power button down for 1-2 minutes until the screen calibration option displays.
  9. Touch the center of the dot as it moves around the screen.
  10. When Calibration Complete appears on the screen, please touch OK.

The touchscreen will now be recalibrated and should respond properly.

Oct 24, 2010 | Garmin nuvi 650 GPS Receiver

1 Answer

Touch screen not responding at all. Garmin powers up okay.


This is Garmin's response to me after having the same problem on a 2 year old Nuvi 650: We are no longer replacing or repairing this model unit. However, let me give you some steps to try to calibrate the screen of your unit. The following 'Fix' did not work. I won't be buying another Garmin.
To recalibrate the touchscreen on your nuvi 600 series device please follow the steps below:


  1. Plug the device into the computer via USB data cable
  2. Double click My Computer (Mac Users can skip this step)
  3. Double Click the Garmin or nuvi drive
  4. Double click the Garmin folder
  5. Delete the GUPDATE.GCD file (if this file is not on the device please skip to the next step)
  6. Unplug the GPS device from the computer
  7. Power the device off
  8. Press and hold the Power button
  9. After a short period a screen should appear that says Touch Dot
  10. Release the Power button
  11. Touch the dots as they move around the screen.


Your touchscreen should now be recalibrated.


If the screen is still not responding, then the unit will need to be replaced with a new unit at this time.






With Best Regards,


Benjamin B

Product Support Specialist

Automotive Team

Garmin International

913-397-8200

800-800-1020

913-440-8280 (fax) Att: Benjamin B, Associate #6891

www.garmin.com


Additional solutions may be found at http://www.garmin.com/garmin/cms/site/us/support/searchsupport

Sep 05, 2010 | Garmin nuvi 650 GPS Receiver

1 Answer

Touch screen not functioning


Please see this link. Most likely uou have one of the newer SHARP touchscreens that is known to fail prematurely.

http://www.sharc.net/gps_LCD_repair.htm

- Jim

Dec 15, 2009 | Garmin nuvi 650 GPS Receiver

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