Question about Dyson DC15 Animal Bagless Upright Cyclonic Vacuum

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I've managed to detach the back wheel truck/foot mechanism and need to know how to reattach please.....

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See if this link helps you. It was posted in one of the DC15 solutions. Probably not, but worth the try?
http://www.espares.co.uk/diagram/dyson/dc15-animal/p/1086/716/10/420640?ed=4365

Posted on Sep 28, 2010

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1 Answer

A soleplate wheel (Dyson Soleplate Wheel #DY-914892-01) fell off, and I don't know where to reattach it or if I need a new part (axle?).


Hi Dale,

This will indeed need an axel and these are typical made available together with a wheel from Dyson directly.

If your machine is under guarantee Dyson will likely replace the entire soleplate for you (if that is where it has fallen from).

Please contact the Dyson helpline on 1-866-693-9766 (US), 1-877-397-6622 (CA), 0800 298 0298 (UK). Our experts will be happy to talk you through some further diagnostic checks when you have your machine easily to hand.

I hope this is useful.

Kind regards,

Allan

Oct 30, 2015 | Dyson DC44 Animal Cordless Vacuum

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I need a caster foot for the shop vac qps20


Best thing you can do is pull the other three off and throw em away or else glue them on the wheels being detachable means they get lost every time

Sep 24, 2015 | Shop Vac Vacuums

1 Answer

Black wire detached from motor


If you are not sure where to reattach the wire it would be best to take it to a qualified repair center.

Apr 12, 2014 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

How can I reattach my hose


it should just snap back into place unless you ripped it out instead of detaching it if it is ripped then you must buy a new one

Mar 18, 2014 | Shark Professional Navigator Lift-Away...

1 Answer

When the Dyson is upright and the removable parts to check for blockages are removed , sucking is strong. when the side one is reattached, the suction diverts to the outlet/slits on the bagless bin


Hi there,

I'm sorry to hear you're having difficulties with your DC14. From what you've described, it sounds as if the suction relief valve is activating because there may be a blockage in the cleaner head, or the internal hose.

The easiest way to check for and remove any blockages is to detach the internal hose by following the steps shown in the video below. Once you've removed any obstructions and replaced the hose, you should find this resolves the issue.

If you need any further assistance, please call us free on 0800 298 0298 (UK), or 1866MYDYSON.

Kind regards,

Jack
Dyson Online Customer Support


Nov 20, 2011 | Dyson DC14 All Floors Upright Vacuum...

1 Answer

I have a DC27 and the extension hose that pulls up for cleaning higher places is stuck. I can pull it up about 4 or 5 inches and it will not come any further. Is there an easy solution to this?


Hi there,

Sorry to hear you're having difficulties with your DC27. If the wand seems to be jammed, you should be able to free it by following these steps:

  • Pull up wand as far as it will go
  • With the rear of the cleaner facing you, follow the hose down to where it attaches at the base of the cleaner
  • Holding the loose section of hose to the side, pull the hose release tab to detach the end of the hose from the cleaner
  • Allow any twists in the hose to straighten themselves out, and check for any blockages in the hose which may be preventing the wand from extending
You should now be able to pull the wand out to it's fullest extent, allowing it to detach from the cleaner. Once you've reattached the hose to the base of the cleaner, you should find the problem is resolved and the wand and hose can be used as normal.

If you've tried this and are still concerned, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

Aug 20, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

I have a Dyson Animal DC28 and the wand won't pull out. This has just happened out of the blue - I was using it with no trouble up to now. I pull up and it just gets stuck. Any help would be...


Hi there,

I'm sorry to hear you're having difficulties with your DC28 Animal. From what you've described, it sounds as though the hose may have been twisted the last time you replaced the wand on the machine. This is easy to resolve by following these steps:
  • Extend the wand upwards as far as possible
  • With the rear of the cleaner facing you, follow the hose down to where it attaches to the cleaner
  • Whilst stretching the loose section of hose away from the cleaner, pull the hose release tab to detach the base of the hose from the cleaner
  • Allow the hose to untwist itself
You should now be able to pull the wand out to it's fullest extent, removing it from the cleaner. Once you've done this, simply reattach the lower end of the hose to the cleaner.

If you have any further questions, or if you'd prefer someone to talk you through this process, you can call us free on 1866MYDYSON.

Kind regards,

Jack
Dyson Online Customer Support

Jun 27, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

3 Answers

The vacuum will not go back up into its upright position


After speaking to the Dyson helpline I repaired this problem easily. Lay the vacuum on its front. Looking at the pins either side of the red foot pedal you will see they have popped out of the groove into a square pocket. Flex the pedal to guide the pins back into place. This is made easier with a second person pulling the grey frame outwards.

Apr 30, 2010 | Dyson DC25 All Floors Bagless Upright...

1 Answer

My kirby legend II started spitting out sparks near the foot plug. How can I fix it please? Thanks Candy


Depends where the sparks are spitting from.Unplug from the wall and try to detach the cord from the vac itself, where it plugs in. If there is a small hole burned in the side you will need to detach the entire cord from the handle where it clamps on and buy a genuine new one from a vac repair shop or Kirby dealer. Cords do wear out. Ther is a slim possibility you could have a bad switch below but generally the switch just dies , no sparking.
If the sparks were shooting out from inside the motor housing, you will likeley need a motor rebuild which should be done by a professional at vac shop.

Oct 04, 2009 | Vacuums

1 Answer

F7431-900 HOOVER STEAM VAC


Same thing happened to me. There are 2 more screws you're probably missing. My turbine has seized twice !! Need to clean out the corrosion. But, now I want to know what is the best lubricant to prevent corrosion in the future.

Jul 26, 2008 | Hoover F7431-900 SteamVac Vacuum

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