Question about FixYa Service

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In Fixya , There huge products and also Questions and answers. I really wonder that these questions and answers correspond appropriately??For example there are many Chain Saws . I wan to know each chain saw have questions and answers one by one or you appear q&a of parent category?

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Hi wkojiro, welcome to FixYa. Questions on FixYa are usually categorized under the specific model of product that they are about. However, should that product not be on our site, the asker can make it "generic" for the category. When an Expert responds to that generic question, he can add a specific model categorization (if the asker overlooked it and it's actually on the site). If you have any other questions, you can always email Fixya Support Team at: support@fixya.com or use our contact page: http://www.fixya.com/contact

Posted on Sep 09, 2010

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

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1 Answer

Why does FixYa hijack search results?


When you ask, search or find questions-answers on fixya, often you are given 'recommended' answers if no expert has directly answered question before.
Same with searches.
When google-searching a product, and fixya appears as first-page result on google, then that often means there are no other resources available on internet ... and fixya might have posted that product without any resources to offer ... possibly hoping that new expert will join and offer explanation.
But then you can post question on fixya, and expert might have found resources ... or maybe not... for example, really old products, discontinued products, may not have any information available. Other times, companies rename a product so they appear to offer a unique item with intention of making comparison shopping more difficult... that's why a clear description of product and problem are important when asking a question.
When asking question on fixya, best results when full information is given, including age of product, name and brand and model of product, photo or video of product, full detailed explanation of problem, and what has been tried so far to resolve problem.... this information can quickly tell expert what the issue is, and how to best resolve problem ... if possible. Obviously, some things can't be fixed, and nobody is expert in everything.
For example, just asking for a manual without giving product description will often lead to unanswered or incorrectly answered question.
It's also possible that fixya truncates the question so expert cannot see whole question. At least one person reported that his/her question was chopped off, and so expert was trying to answer different question than person wanted.
The experts here provide genuine service to folks ... and we know this from periodic feedback arriving from people who asked questions.
You could join and become welcome expert also. Especially if you have knowledge and resources on copiers, printers, TVs, automobile repair, appliance repair, websites, etc etc. The actual categories offered are extensive.
Gene

Jul 29, 2013 | Brother Office Equipment & Supplies

Tip

How to request more information for an unclear question on Fixya.



Sometimes when folks need help with their product issues, they can be frustrated or in a hurry to get help. This sometimes causes questions to be rushed or unclear. In many cases these types of questions don't provide enough information for Fixya Experts to help. Missing models, years, or even small details can make a huge difference when asking a question.

As a Fixya Expert there is a simple way to contact the person who has asked a question and ask them for more information. Simply following these easy steps will help you get the info you need to help folks solve their problems.

When a question does not have enough information for you to provide an answer, simply click the request more info link below the question. A box will appear with a default message (can be edited) requesting more information. Just click the send button and the person asking the question will be notified about your request.
25650179-t3pqxw3qkici3jvylrryng0e-2-0.png

Using the request information feature can help you get the information you need to help answer any unclear questions. This is also much more convenient and helpful than simply posting an answer that just reads: "No model, how would we know", which is not really a helpful answer. Sometimes, simply asking the model by requesting more info will get you all the help you need!

Hope that helps!

on Apr 16, 2015 | FixYa Service

3 Answers

Why did you post your questions or answers at the time the very begining of fixya. I really want to know that why fixya got success and other services not. What is the difference between good Q&A...


Welcome to Fixya
Dear User
FixYa is Worldwide Online Help Service.Here is Lot of Experts are Working for Answering Every Questions.They are Instantly answering each Questions provided to Every Experts.
In FixYa,there is also FREE and Paid Service-One of the Big Difference is Instant Reply to FREE Questions than Service....
Thanks for Using FixYa...Keep Using..

Sep 03, 2010 | FixYa Service

1 Answer

Thought u had a answer,, you charge a fee,,kiss my grits!!! that's putting it nicely....


Don, Sorry you have been disappointed. It might help if you understand how fix-ya works. The 1000's people who answer these questions are not employees of FixYa. They are just people like me with hugely varied expertise that like to answer people's questions. When free questions are asked, most of us scan them looking for questions that we find personally interesting. When questions are posed by users who have paid a fee, those questions give us an opportunity to earn a few bucks if our question is accepted by the client. Believe me, this is NOT lucrative. But it is fun! The thing is, the fee paid questions get snatched up quickly by us experts, and most of them go a few rounds before the question is answered satisfactorily. It's really an interesting system. I have been doing this for a few months, and I have found the biggest factor in how satisfied people are with their questions depends on how clearly they have asked them. I hope this gives you a little insight into how FixYa works, so that you can have your best chance at getting value out of the money you have paid.

May 18, 2010 | Pool & Spa

1 Answer

What is FixYa about? How can I contribute? Will I get paid for it?


Fix Ya is all about helping consumers troubleshoot the problems they encounter with their gadgets and devices. In their words, they say they provide “free tech support and technical help for gadgets, electronics equipment and consumer products.” Just a few weeks ago it was announced that Best Buy and Geek Squad would be partnering up with FixYa. Instead of bringing your computer in to Best Buy to get it fixed, you may be able to ask your question on FixYa and have it answered for free.
Who Answers Your Questions? If you’re wondering who it is that provides expert advice for the devices you own, it’s a team about about 30,000 different contributors. These contributors are average people like you who happen to know a little something about gadgets. Anybody can can suggest a solution for a problem that someone has posted, and then the community of FixYa rates the solution given as either “inappropriate,” “thanks for trying,” “helpful,” or “FixYa!” which is the best.
fixya.jpg Topics covered… You’re not going to find answers to your question about which brand of ketchup you should buy or what the best place to eat in San Francisco is. What you will find though is a huge list of different manufactures who make gadgets, electronics, and consumer products like Acer, Compaq, Epson, IBM, Insignia, Motorola, Panasonic, and more. In all, there are over 800,000 different consumer products covered.
Signing up for an account FixYa is free, unless you want “Premium Assistance” in which case it will cost. But then you’ll be guaranteed to get an answer via a post or Live Chat.
Features Other features at FixYa include:
  • WikiManuals – product guides written and edited by FixYa users
  • Experts Lounge- where FixYa experts meet to share what’s on their minds
  • Repair Directory – for locating a repair service near you
  • Manufacturer directory – for finding a specific manual and/or products
Becoming an expert: Anybody can become an expert by filling out a form found here, and you can even get paid. Of course not everybody is an expert in every field, so you just let them know which areas you’re an “expert” in.
Searching for Answers Searching for answers for your products is simple because everything is broken down into brands and then products. On their homepage on the bottom right you’ll see a list of brands broken down in alphabetical order. I clicked on Garmin, then I was able to browse through the list of different Garmin products to find the unit I own, the Garmin Nuvi 660. Once I found it, I could click on and then do the following:
  • search the Garmin Nuvi 660 GPS receiver knowledgebase
  • view problems/questions that have solutions
  • view problems/questions that don’t have a solution yet
  • post a new problem
  • subscribe to the product page via RSS
  • view tips and tricks (one tip in particular which explained how to do a full reset to original factory status was helpful)
  • view the WikiManual (if available)
  • See manuals and guides (if available)
  • View product specifications
  • View contact information

Oct 29, 2009 | FixYa Service

2 Answers

Where do i find math problems,their solutions, and answers?


Not here, that's for certain!

Sorry but your question is not only posted in the wrong section but is on the wrong website.

FixYa is not a general question and answer site, it's for free support and technical help for gadgets, electronic equipment and consumer products.

Your question is therefore inappropriate to this site and anyone providing an answer will encourage others to post similar questions and ruin this resource for all users.

Please repost your question on an appropriate site such as Yahoo! Answers.

Oct 20, 2009 | RCA D52W20 52" Rear Projection HDTV-Ready...

1 Answer

THE SIDES OF A TRIANGLE ARE 7.9cm, 9.5cm and 5.2cm. find the measure of the smallest angle


Sorry but your question is not only posted in the wrong section but is on the wrong website.

FixYa is not a general question and answer site, it's for free support and technical help for gadgets, electronic equipment and consumer products. It's certainly not here to do your trigonometry homework for you.

Your question is therefore inappropriate to this site and anyone providing an answer will encourage others to post similar questions and ruin this resource for all users.

Please repost your question on an appropriate site such as Yahoo! Answers.

Oct 20, 2009 | Advanced Electronic Support Science &...

1 Answer

I want to know who owns this Thai phone number is: +66 (0)812980038


Sorry but this is not an appropriate question to ask on FixYa as it is not related to "tech support and technical help for gadgets, electronic equipment and consumer products". To make an exception and answer your question will encourage others to post irrelevant questions and eventually ruin the site for all users.

Please re-post your question on a general information site such as Yahoo! Answers.

Oct 14, 2009 | Lands Phones

1 Answer

Who was the first to dicovered cells?


Sorry but your question is not only posted in the wrong section but is on the wrong website.

FixYa is not a general question and answer site, it's for free support and technical help for gadgets, electronic equipment and consumer products.

Your question is therefore inappropriate to this site and anyone providing an answer will encourage others to post similar questions and ruin this resource for all users.

Please repost your question on an appropriate site such as Yahoo! Answers.

Oct 02, 2009 | Cameras

1 Answer

FIXYA NOT PAYING PEOPLE?!


Unknown. I stopped answering the Premium questions as it seemed there were so many people jumping on them. I find I get more satisfaction in the freebie areas.
Do you have any where you were given the credit for it and not received money? I can't help but wonder if they think they get the money just for posting an answer as opposed to posting THE answer the customer selected? Interesting to find out about this even if I'm not in it for the bucks.

Feb 14, 2009 | FixYa Service

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