Question about Canon imageRUNNER C3200 Copier

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I get problem in my printer CANON IRC3580i the erorr code is: E000020-0012, so any body can help me?

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1. Check to see if the ATR shutter comes off; if so, re-fit it.

2. Wipe the ATR sensor window with a damp cotton cloth.

3. If the symptom still occurs, replace the ATR sensor with a new one. 0012 is for the cyan drum

Posted on Sep 14, 2010

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