Question about Sony Cyber-shot DSC-W70 Digital Camera

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Frequently lens opens only part way and fails to extend

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful. Please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Posted on Sep 08, 2010

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When turned on screen reads "lens error" and the camera struggles to open the lens. It won't open the screen says error and only way to turn off camera is to pull the battery out.


does the lens seem stuck, does it not extend or retract properly? Try to unstick the lens by gently pushing it in or pulling it out a little bit. IF that fails, the gears are too misaligned to repair it without opening it.

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If you want to do it yourself, there are also free camera repair guide websites that show you how to replace the lens, the replacement part is usually available on ebay.

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Camera will not switch on/off properly, and "E18" appears on the screen


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"E18"indicates an error that involves the lens unit or lens cover in your camera .This error appears where the lens is prevented from properly extending or retracting .The error may also be displayed if the lens camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera.Hold the camera so that your fingers do not touch the lens unit when you are shooting. Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred and might require service from canon.Or else try pressing the power button on and held it down while extending the zoom lens. The lens will extend out and the camera will be freed from the error.

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Hi i had an e18 error appear and the lens was stuck. the lens is now going in and out but the focus is compleatley shot every thing is blured any ideas?? thanks


Hi,

"E18" indicates an error that involves the lens unit or lens cover in your camera .This error appears where the lens is prevented from properly extending or retracting .The error may also be displayed if the lens camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera.Hold the camera so that your fingers do not touch the lens unit when you are shooting. Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred and might require service from canon. Or else try pressing the power button on and held it down while extending the zoom lens. The lens will extend out and the camera will be freed from the error.

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Lens error . dropped camara and lens opened and now, when i turn on the camara, lens is open and screen says lens error


does it not extend or retract properly? Try to unstick the lens by gently pushing it in or pulling it out a little bit. IF that fails, the gears are too misaligned to repair it without opening it.

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Assuming that the battery is OK, the most likely cause for this behaviour is an out-of-kilter lens drive. If you are lucky it's just some dirt or grit jamming the lens. Try blowing some compressed air in the lens grooves, or place the camera with unextended lens down and gently tap it to dislodge any dust or sand. Repeat while lens is extending. If this fails, GENTLY try to help the lens extend. Do not force (you risk permanent damage to the lens, assuming there is no damage now). If the lens rotates while extending, still gently try to help it to rotate, twisting in the direction of rotation.

Unfortunately, it's possible that the lens drive is actually damaged and can't be realigned manually. In this case the camera will need to be repaired. Also, even if you succeed in refitting the lens - you'll hear a slight "click" and the lens will start working happily - you'll need to exercise extra care in case the drive is no longer up to spec.

Unfortunately, "extending lens" cameras are very sensitive to accidents such as turning on while something is blocking the lens from extending fully. In most cases there's an overload sensor which will retract the lens and power off the camera - but sometimes the overload will have damaged the internal drive train, which is often (not very cleverly, in my opinion) made of plastic instead of metal.

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