Question about Brother MFC 490cw Color Inkjet Multi-Function Printer

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I-m getting the message Brother 790CW MFC is offline.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Brother mfc-490cw is offline

If you are running Vista and SNMP is turned off
1. Check to see if SNMP is turned off this is a component of Vista
a- Control Panel
b- Program and Features
c- Left side of screen you should see turn windows features on or off
d- Click on this a window box should open scroll down and see if SNMP feature is checked if it is then turn it off (unchecked) follow these steps
e- Under printers select Brother MFC-940CW printer right click
f- Select run as administrator
g- Select properties
h- Select ports
i- Select button configure ports
j- Under port settings uncheck enable SNMP
k- Click ok printer should be on line
l- To find MAC address for MAC filtering on router
m- Run the brother remote setup program and note the IP address
n- Run the command prompt as an administrator at the prompt type the following “apr –a” without the quotes and then hit return and note the physical address (MAC) for the above IP address you noted. Log on to your router and enter the MAC address from the step above and save.
o- Run the brother remote setup program again and change TCP/IP from “auto to static” please note you must have box checked at the top of the window edit network settings.
p- Restart the computer

Posted on Apr 16, 2009

  • 7 Answers

SOURCE: "brother mfc 7840w printer goes offline and i cannot print need turn printer on and off.

The solution, and it took me a long time to find the simple solution, is to right click on your printer, click properties, click the ports tab and click on your Brother printer and click on configure port (or you can delete the existing one and then add another one). What you want to do is update the IP Address. The problem is that the printer does not have a static IP address, it is dynamic. If you want to confirm that, go to your printer and press the reports button and print out the network configuration report. Your IP address will show on that. It's really the last digit in the IP address that changes. This will absolutely solve your problem. Good Luck!

Posted on May 17, 2009

GodBlessU
  • 3513 Answers

SOURCE: I have an error message, Brother MFC-8640D Printer

Hi,

NO PAPER MP
Load paper into the Multipurpose (MP) Tray There is no paper on the Multi-purpose tray. Load paper onto the Multi-purpose tray.

http://welcome.solutions.brother.com/BSC/public/eu/eu_ot/en/faq/faq/000000/002100/000073/faq002173_005.html?reg=eu&c=eu_ot&lang=en&prod=hl3260n_all

Thanks

Posted on Jan 15, 2010

pineworks
  • 4041 Answers

SOURCE: Brother MFC-420cn Message appears,

Hi you can try this is for your error and please call back and let us know if it worked for you so others can do the same.Solution:

  • Machine off
  • Switch on the machine while holding down the “menu”button until all the leds are flashing on/off. Now you are in “maintenance” mode.
  • Press 80
  • Press the “mono start” button several times until you see “purge: xxxx”
  • Press “2783” in order to reset the purge counter. You will see: “purge:0000”
  • Press the "stop" button.
  • Press “99” to exit the maintenance mode.
All the Best: Pineworks


Posted on Jan 30, 2010

  • 1 Answer

SOURCE: i cant print any documents

I had the same problem, and couldn't find a solution anywhere. My laptop said the wifi Brother MFC-255CW printer was offline, when the printer was definitely online and connected.
In the end I simply went into Control Panel / Printers, selected the Brother printer, and deleted it off the network. Then I chose "Add a Printer" from the network, and reselected the only printer on my home network - which was the Brother MFC-255CW that I had just deleted. The computer reinstalled the driver, and everything was fine again - haven't had a problem since.

Posted on Nov 25, 2010

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Hi there Jenny, are you using Vista with this printer? If yes, you can to the following:

1. Click the Vista Start button, and go to Control Panel
2. Click Hardware and Sound.
3. Under Printers, c
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4. Right click on the printer icon, select Run as administrator, and then click on Properties.
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Restart the printer and try again.

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