Question about Brother MFC 490cw Color Inkjet Multi-Function Printer
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Posted on Jan 02, 2017
SOURCE: Brother mfc-490cw is offline
If you are running Vista and SNMP is turned off
1. Check to see if SNMP is turned off this is a component of Vista
a- Control Panel
b- Program and Features
c- Left side of screen you should see turn windows features on or off
d- Click on this a window box should open scroll down and see if SNMP feature is checked if it is then turn it off (unchecked) follow these steps
e- Under printers select Brother MFC-940CW printer right click
f- Select run as administrator
g- Select properties
h- Select ports
i- Select button configure ports
j- Under port settings uncheck enable SNMP
k- Click ok printer should be on line
l- To find MAC address for MAC filtering on router
m- Run the brother remote setup program and note the IP address
n- Run the command prompt as an administrator at the prompt type the following “apr –a” without the quotes and then hit return and note the physical address (MAC) for the above IP address you noted. Log on to your router and enter the MAC address from the step above and save.
o- Run the brother remote setup program again and change TCP/IP from “auto to static” please note you must have box checked at the top of the window edit network settings.
p- Restart the computer
Posted on Apr 16, 2009
The solution, and it took me a long time to find the simple solution, is to right click on your printer, click properties, click the ports tab and click on your Brother printer and click on configure port (or you can delete the existing one and then add another one). What you want to do is update the IP Address. The problem is that the printer does not have a static IP address, it is dynamic. If you want to confirm that, go to your printer and press the reports button and print out the network configuration report. Your IP address will show on that. It's really the last digit in the IP address that changes. This will absolutely solve your problem. Good Luck!
Posted on May 17, 2009
NO PAPER MP
Load paper into the Multipurpose (MP) Tray There is no paper on the Multi-purpose tray. Load paper onto the Multi-purpose tray.
Posted on Jan 15, 2010
Hi you can try this is for your error and please call back and let us know if it worked for you so others can do the same.Solution:
Posted on Jan 30, 2010
SOURCE: i cant print any documents
I had the same problem, and couldn't find a solution anywhere. My laptop said the wifi Brother MFC-255CW printer was offline, when the printer was definitely online and connected.
In the end I simply went into Control Panel / Printers, selected the Brother printer, and deleted it off the network. Then I chose "Add a Printer" from the network, and reselected the only printer on my home network - which was the Brother MFC-255CW that I had just deleted. The computer reinstalled the driver, and everything was fine again - haven't had a problem since.
Posted on Nov 25, 2010
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