Re: Unable to print . Message says ' Black cartirdge
Disconnect power for 5 minutes then power up to reset printer, make sure cartridge is secured properly. If it still happens, see my related solution on Error code #46.
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maybe the cartridge is wrong, release it and clean the electrical contacts, put them again one by one, if notting happen, try this
Solution
As the printer operates, it moves ink from the ink cartridges into a printhead reservoir. The printer does not deliver a message when an ink cartridge goes empty, because it still has ink in the reservoir. The printer continues printing until the ink level in the reservoir falls to a first trigger point - then a message appears advising the printer owner to Replace Cartridges Soon . At this point, other cartridges that are empty but have not reached the trigger point are also mentioned in the message, to save trips to the retailer. After the first trigger point, the printer can continue printing until ink levels in the reservoir reach a second trigger point. At the second trigger point there is only enough ink left to perform vital servicing tasks, and a new message appears, saying Ink Cartridges Empty . The options offered depend on the usable inks remaining. If no options are offered, the cartridges indicated must be replaced before printing can continue.
The Ink Cartridges Empty options are described in the table below:
Ink colors outOptionPrint mode possible
All
Cancel
None
Black
AND
Cyan, Magenta, or Yellow (any or all)
Black only
Continue with other colors
Cyan/Magenta/Yellow mode (composite black)
Text and photo quality will differ from those printed when all colors are available
Light Cyan or Light Magenta (either or both)
Cyan, Magenta, or Yellow (any or all)
(Black still available)
Print with black ink only
Grayscale
Check your black ink cartidge. it may be empty.change it with new balck cartridge this problem may also be due to cartidge holder
. clean cartrideg holder with moist cotton with
petrol or some other cleaning liquid as nail polish remover. clean properly the
cartirdge socket and mainly the contact point of cartridge socket
Hi,
This happend with some printer models that both cartirdge should be there for proper printing.in your case this may be due to that some printing you do may be in gray scale printing that type of printing use color cartridge for printing.thats why your color cartridge get consumed.so pls replace color cartridge or refiel it.
Usually there is more than one cartridge empty when you receive this kind of problem. Try opening the top cover and check if the display changes - it should change to specify one (or more) of the color cartridges as empty. That one(s) should be changed too.
I replaced the old cartridge with a new one (Magenta) and it still asks me to replace it with a new cartridge. For 1 colour which is LOW, it stopped me completely from PRINTING or COPYING at all. Any clues how to fix this?
I put the original almost empty cartridge in again and printed one page. Then I took it out and put in the new one, after wiping the contacts with a piece of plain paper. it worked!
To fix this problem, you need to go back to the store where you bought the new cartridge, they need to replace it. You have to make sure that you have the same label of the cartridge and have them test it if possible so you don't have to go back if needed.
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