Question about HP LaserJet 1020 Printer

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Printer giving black printing how to resolve the problem

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First thing to try is replacing toner cartridge, then printing at LEAST 25 pages of white. (i.e. blank pages, you can use windows paint to do this easily. This should remove any 'dumped' or loose toner, the pages should get whiter as they 'print'. Use all white both to avoid any more toner in the machine during cleaning, and to avoid paying for more wasted toner.

Posted on Sep 08, 2010

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Posted on Jan 02, 2017

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Hi patti,
Did you check the black ink cartrdige ???? To get red, their needs to be black ink involved which will darken the pink and give you red.

Also, make sure the nozzles are clean on the printer's print head. Take a Q-tip and alcohol and clean the printhead on the printer itself. Remove the cartrdige first. Clen the underside of the cartrdige as well.

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Thanks for using FixYa. First, go to control panel then printer then right click on the properties and check the ink settings through print preferences. If still it’s not resolved then clean the print head. To clean the print head take a hot water towel with the printer unplugged and the cartridges out, clean it till the time you see there is no ink residue on the towel. Please do accept the solution if the issue is resolved or else revert for further assistance.

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its becoz even if ur print contains only black text in it, while printer printing in black it needs a cyan or yellow ink to give very clear print out. work around for this issue, go to the printer icon and right click and go printing preferances and change the option to print only in blak or print only in gray scale. it should resolve ur issue............


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