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Printer giving black printing how to resolve the problem

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First thing to try is replacing toner cartridge, then printing at LEAST 25 pages of white. (i.e. blank pages, you can use windows paint to do this easily. This should remove any 'dumped' or loose toner, the pages should get whiter as they 'print'. Use all white both to avoid any more toner in the machine during cleaning, and to avoid paying for more wasted toner.

Posted on Sep 08, 2010


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Hi patti,
Did you check the black ink cartrdige ???? To get red, their needs to be black ink involved which will darken the pink and give you red.

Also, make sure the nozzles are clean on the printer's print head. Take a Q-tip and alcohol and clean the printhead on the printer itself. Remove the cartrdige first. Clen the underside of the cartrdige as well.

Don't worry, alcohol won't harm the printheads because it dries instantly.
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I have an epson sylus sx215 and it will not print anything out in black even though I have sufficient black ink but I am low on coloured ink, is this the problem? It used to give me an option to justuse...

The SX215 will not print if it thinks one or more of the cartridge is out of ink or missing. So if you are getting any error messages to this effect this will be the reason.

If however your printer is going through the motions of printing but not putting any black ink to paper it is likely that the printhead is partially dried or blocked. This can normally be resolved by running a couple of head cleaning cycles from your printer/printer software. I have covered this topic in more detail here if you are interested.

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Thanks for using FixYa. First, go to control panel then printer then right click on the properties and check the ink settings through print preferences. If still it’s not resolved then clean the print head. To clean the print head take a hot water towel with the printer unplugged and the cartridges out, clean it till the time you see there is no ink residue on the towel. Please do accept the solution if the issue is resolved or else revert for further assistance.


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When you give the print click on pint preferences on print console the you click on color tab in this console uncheck the "Print the gray scale" option.

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I had the same problem. It was solved once I bought an original color cartridge. Refilled cartridge seems not to work on this printer. Glad if it might help.

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its becoz even if ur print contains only black text in it, while printer printing in black it needs a cyan or yellow ink to give very clear print out. work around for this issue, go to the printer icon and right click and go printing preferances and change the option to print only in blak or print only in gray scale. it should resolve ur issue............

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