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When i log in my mail id the system shows "Internet explorer has encountered with an add on needs to close". Kindly rectify the problem. I have save lot of my personal mails

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Hi, There are a lot of steps that you can use to fix the problem:

  1. This is the first option:
  • click on start and go to control panel
  • go to Internet Option
  • then click on advance tab
  • then click on reset
  • after that try to open IE again
  • if you still have the same problem go to next step
2. Download Firefox:
  • When i log in my - 89ca0c0.jpg
  • Type this address on the box shown on the picture:
  • ftp://ftp.mozilla.org/pub/firefox/releases/3.6.8/win32/en-US/
  • then click on the Firefox Setup.bf5ed1c.jpg
after installing firefox, you can try to log on to your email again. and there should be no problem. Cheers!!

Posted on Sep 08, 2010

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Posted on Jan 02, 2017

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Every time i try to log in my yahoo mail account there is a message internet explorer has encountered a problem and need to close sorry for the inconvenience


Uninstall and reinstall a new updated internet explorer 8 will solve the problem. But u can use diffrent browsers also like Mozilla Firefox 4 beta or Google crome.

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Hello I'm kaneez.mine problem is that as soon as I sign in my e-mail id its displaying A box saying that internet explorer has encountered A problem N needs to close since four days I couldn't use my...


Click on Start - All programmes - Accessories - System Tools - System restore (This is for windows XP. Vista and Win7 will be slightly different)

Choose to restore to a date before your problem started. The just leave your computer to do the rest. It will tell you when its finished the process.

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Hi Admin! Please, I can some question with Admin? I have use tools add nick yahoo messenger (ex: add_buddier, Gotwant.... ), after i use tools and not finish, I'm not sign-in again Yahoo Messenger. Can you...


There are basic issues why its hard for you to log in at your yahoo messenger and most of the times when logged in it will disconnect you from time to time. Your internet connection is not stable. The spelling of your user id and password is incorrect. Watch out for Capital letters. For laptop users, the firewall settings is on. These are only basic steps to consider why its hard to connect it.

Yahoo Messenger rely its connection on the internet through Microsoft Internet Explorer. If your internet explorer is out of date better upgrade it.

The best suggestion to improve the connection of your Yahoo Messenger is to upgrade the Internet Explorer of your computer. Compatible to the system software you are currently using. (Example if your operating system is windows vista, Install Internet Explorer 8 for Windows Vista)
After you upgrade your Internet Explorer, uninstall the yahoo messenger on your computer and then reinstall again. After doing this, restart your computer and try to log in. You will surely see the difference.

These are the link files that you will need to upgrade.
1. Internet Exporer 8 - select your operating system and download IE8
2. Yahoo Messenger 10 - download and install this after you remove previous version of yahoo messenger on your computer

(Note: if you are using different web browser, It doesn't matter. Install Internet Explorer 8 and just don't default it as your web browser)

Try this one. you will surely like the outcome.

Please comeback and give me some ratings if your connection is stable.

Thank You for using Fixya.

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When i log-in in my yahoomail, it encounters an error that needs to close..


Dear sir,

This has been happening for some time now, Yahoo are working on it they say but for now try this.Recommended fixes for the many current problems include Update Adobe Flash Player Internet Explorer and Java script . Clear Explorer cache, cookies, and browsing history. Some find that a return to classic mail improves things. You could also try an alternative browser. Hope this helps Thanks For Your Time,

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