Question about Husqvarna Designer I

1 Answer

Hi There. My Designer 1 touch screen is not responding properly.For instance when I touch Set,the Omnigram menu comes up.Some things work such as when I connect embroidery arm,it prompts to clear area for calibration,does so when I touch ok. The screen looks fine,and comes on as usual when I switch on,but say if I touch Menu,the first one comes up,and then the screen doesn't respond at all.and I have to switch it off again,HELP! Best wishes, Cathy.

Posted by on

  • 1 more comment 
  • cathy_serafi Sep 08, 2010

    You are a genius! Thank you sooooo much. It's working perfectly now.I would give you a great big kiss if I could! You've saved me a trip to the repair shop,and probably a small fortune too!
    Best wishes,
    Cathy.x x x x

  • cathy_serafi Sep 08, 2010

    You are Brilliant! Thank you sooo much!
    What a fantastic service,I truly thought I'd have to go to the repair
    shop and pay loads!
    Best wishes to you tbreeze47
    Cathy.x x

  • cathy_serafi Sep 08, 2010

    stevanos,You are Great! Thanks so much! Working fine now!

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 3,083 Answers

It sounds like a software problem, Cathy, and that will take probably changing out the control board. However, since the touch screen is asking for calibration, you should try any calibration techniques in the manual for the machine. Hopefully, that will help, but I doubt it. It could be loose connections inside the machine in the wiring, and reconnecting them could help, if they're slightly loose and oxidized, which happens to all copper and silver contacts, in time.
One tech on FixYa explained the recalibration process:
Hi There.
My Designer 1 touch screen is not - noavatar.png stevanos

  • Rank: Master
  • Rating: 90%, 19 Votes
switch on while holding in reverse & pivot buttons. release then press needle stop button. calibration marks will appear. set & restart. Good luck, hope this helps, and thanks for using FixYa.

Posted on Sep 08, 2010

  • ropolo Sep 26, 2010

    You're the best...perfect fix!

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do i restore designer pape only letter page is showing on screen have husqvarna designer 1 with 4d embroidery extra


I'm not sure I understand the problem exactly. It sounds like you touch pad is not responding properly. Did you notice before this happened that you needed to touch the screen not exactly where the button on the screen comes up. If that is the issue your best bet is to have a husqvarna Viking tech and have the touch screen calibrated.

Feb 11, 2015 | Husqvarna Viking 1

1 Answer

How can I get touch scareen to respond? Screen stuck on menu with message set for twin needle o.k. (I press o.k. with no response)


If you don't get any response from touching screen when you turn it on, it could be your touch screen needs replacing.

Jun 10, 2014 | Husqvarna Designer I

1 Answer

How to open fixed screen? on Designer 1


I would check the Touch Screen first. Your Owner's Manual tells you how to calibrate the touch screen from the SET menu. However if the touch screen isn't working, you can't get to the SET menu. Suggest taking it to an authorized Viking Dealer and they would be able to quickly determine the solution. You can find the nearest dealer by going to the Viking website - http://www.husqvarnaviking.com/us website and click on 'Locate a Dealer'.

Jun 10, 2014 | Husqvarna Designer I

1 Answer

Hi Can u please tell me how to calibrate my Designer 1? Have not done it for a few years and now I've forgotten. Also my touch screen is only partially responding....I'm not getting any response...


Hi Vina, Since you can't get any response to your Menu-Norm-Prog-Rep-Set-or Help on your touch screen but you can get into your stitches, It does sound like you need to re-calibrate your touch screen. Normally you would get into your Set Menu to access your touch screen calibration. But as suggested on another solution. You turn off your Des 1, Holding in the reverse button (bottom left of the eight buttons) and the pivot button (the second one from the bottom of the four buttons) at the same time and turn on your machine. This is the Service menu that pops up (try not to touch anything on this screen, it could really mess things up if you don't know what you are doing) After this screen pops up go over to the eight buttons on the far left of your machine and touch the needle up, needle down button (top right button of the eight) the Calibration Screen will pop up on your touch screen (two plus marks labeled 1 & 2) In your sewing sitting position touch the center of the #1 mark and then the #2 mark. Once you've done that the Service Screen will pop back up. Shut off your Des 1 and restart it normally. Try getting into your different menus- Menu-Norm-Prog Etc. Hopefully that fixed your Calibration issue! ** Note: If the service menu doesn't pop up when trying to hold in these 2 buttons together and turning on your Des 1 the buttons weren't held in properly and you need to turn it off and try it again. Hopefully that helped you out!! Happy Sewing!! Kathy

Nov 24, 2010 | Husqvarna Designer I

1 Answer

I have a designer 1 and when i select the option block that I want - i actually have to touch below it a whole block for it to register what I wanted!! Help!! We moved states away from where I bought it.


Do you mean that you can't select a stitch except by touching below that stitch instead of on it? If yes, then you need to re-calibrate your screen. It's easy! You should use your stylus for this, but if you have lost it use the blunt end of a machine needle instead.

Go into your SET menu, hit More twice - or until you see "Color Touch Screen Adjust" (it might depend on what version machine software you have loaded just which screen it is on). Click on this. (Keep touching below and around the button until you get it to respond.) Touch in the CENTER of cross 1 (upper left corner of screen). When the cross changes from black to green, the point is set. Do the same with cross 2 (lower right). Done!

Just be sure to touch ONLY THE CROSSES on that screen, except for OK when you are done.

Nov 29, 2009 | Husqvarna Designer I

1 Answer

Designer 1 Problem


Try touching around the button on the screen.  Touch above, below,left & right moving farther away from center. At some point it may clear. If so, use the same method to calibrate your touch screen in the "set" menu.  If not, go back to your repair facility and have them recalibrate in the service mode.

Sep 03, 2009 | Husqvarna Designer I

1 Answer

The touch screen is scrambled and frozen


Are you saying that nothing at all happens every time, or sometimes you get the wrong thing i.e. you touch Prog and Rep screen comes up? Have you ever recalibrated your screen? This should be done regularly - at least every six months, but I do mine monthly. The catch is that in order to do this, you need to access the Set Menu and if your screen is not responding at all this would be impossible. In the Set Menu on the last page (I think) there is a "Color Touch Screen Adjust" button. Use this to access the calibration screen, and you must touch exactly in the centre of the two crosshairs until they turn green. Instructions are on Page 31 of my manual.

Mar 07, 2009 | Husqvarna Designer I

1 Answer

Designer 1 touch screen freezes


Static Electricity and Designer 1:
The designer 1 is susceptible to static electricity. They sell static removers for electronics. Try that 1st. Don’t spray your machine, just the rag and wipe the machine. Endust for electronics makes a pump spray and you can even use it on the screen (DONT spray the screen). Then try to recalibrate the screen in the set menu. If you can’t get into the set menu keep trying until you can otherwise, there is a way to get into the service mode to set it.

Feb 25, 2009 | Husqvarna Designer I

1 Answer

Screen is frozen


Are you saying that nothing at all happens every time, or sometimes you get the wrong thing i.e. you touch Prog and Rep screen comes up? Have you ever recalibrated your screen? This should be done regularly - at least every six months, but I do mine monthly. The catch is that in order to do this, you need to access the Set Menu and if your screen is not responding at all this would be impossible. In the Set Menu on the last page (I think) there is a "Color Touch Screen Adjust" button. Use this to access the calibration screen, and you must touch exactly in the centre of the two crosshairs until they turn green. Instructions are on Page 31 of my manual.

Dec 26, 2007 | Husqvarna Designer I

Not finding what you are looking for?
Sewing Machines Logo

Related Topics:

313 people viewed this question

Ask a Question

Usually answered in minutes!

Top Husqvarna Sewing Machines Experts

Douglas Plant
Douglas Plant

Level 2 Expert

179 Answers

Tally Girl
Tally Girl

Level 3 Expert

1122 Answers

Derek Massey

Level 2 Expert

92 Answers

Are you a Husqvarna Sewing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...