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I have a problem with the printer cartridge, that is my colour cartridge is empty and my black cartridge is filled, but then to i am not able to take a print out in black (HP Printer). Can i get some suggestions on this?

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Since you didn't mention the Printer's make and model, I can't make this specific, but what I am going to say is not different. There is no unusual problem, it normal and you can't print as long as the printer detects the color cartridge as empty. With some printers, it's possible to print color (high quality print, or only one color printing etc...) even without black cartridge, but not without color cartridge. The only thing you can do is, refill it or get a new cartridge.

If you need further help, let me know.

Good luck.

thanks for using FixYa.

Posted on Sep 08, 2010

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