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The printer is connected and installed and set as my default printer but it constantly says its offline and wont print anything. how do i turn it online? and get it to print stuff. its an hp photosmart c4750. it also seems frozen and has been like this for days. thanks for your help

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Push and hold the power button on the printer for 15 seconds. Right click on the printer icon on printers and faxes folder and select use online. after pushing the power button for 15 seconds make sure that it's blinking and after few seconds a self test print out is coming. In case the self test is not coming the problem is with the printer itself. Further assistance on fixing the printer will be provided when it's assured that the problem is a hardware failure.

Posted on Sep 08, 2010

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1 Answer

Printer is offline


Hello,
  • Check the printers connections.Well connected?
  • Turn it off and disconnect everything and then re-connect again.
  • Access the cartridge compartment and inspect whether the cartridges are well installed.
  • Set the printer as default printer if not set.
  • Check through the paper feed tray for any stuck papers which may cause paper jams,resulting in offline mode.Still offline?
  • Open printers and faxes to view installed printer.
  • Right click on the printer icon and uncheck 'use printer offline' Still offline?
  • Try updating your printers firmware.
Hope this helps.Thanks for using fixya!

Sep 25, 2011 | Dell V313w AllInOne InkJet Printer

1 Answer

My printer is already connected to the computer but doesn't print.


Hi,
Click Start go to Printer & Faxes:
- Check that your printer name is there or not.(if not, your printer is connected to computer but the driver is not installed. Find the driver disk and install driver)
- Check that you set it as default.
- Make sure Printer is online( if not, it shows "offline" word under the printer name)
Try these if still not printing:
- Restart your computer.
- Turn off your printer completely, unplug power suppy, wait for 15 seconds and turn on again.

Hope this will help. Thanks for reading

Jul 19, 2011 | Office Equipment & Supplies

1 Answer

Just set up cannon PIXMA MX870 printer. Cannot get it to print from wireless connection. In my printer box it says the printer is offline. It will print when I connect the printer with a cable. I use a...


I had the same problem - my printer showed that wireless LAN was enabled & my mac showed the printer but said it was offline. I went to preferences, print & fax, hit the + key to add a printer, added the canon printer again, set that printer as my default, did a print command from Word & that created a queue in the new default printer ... and it printed. Deleted the first Canon printer that was "offline." Oh, and I'm not sure if it made a difference, but before what I just described, I checked for software updates after the printer CD install process & uploaded one update.

Jan 27, 2011 | Canon PIXMA MX870 Wireless Office...

1 Answer

My HP Photosmart C309a series will not print anymore. It says I am offline however when I go into the control panel and right click on the printer, it is online. Any sugestion?


Instructions
  1. 1

    Check the cables to and from the printer to the computer and make sure that all of the connections are secure. A disconnected cable is often the cause of rendering the printer offline.

  2. 2 Turn the printer off and back on. Sometimes it could be just a glitch in the network. Reset the printer by turning it off and then wait 60 seconds and turn it back on again.
  3. 3 Check the toner or ink cartridge. Most HP printers have the capacity for both color and black ink or toner cartridges. They will normally run on just one of the two; however, when the one installed becomes too low or is installed incorrectly, it will go offline.
  4. 4 Check for torn paper, paper clips, sticky label residue and other items that could be the cause of printer jams. Any of these will stop a printer in its tracks.
  5. 5 Set the printer as your default printer and see if this resets it to online status. From the Start menu, select "Control Panel". Select "Printers and other Hardware". Under "Pick a Task", select "View Installed Printers or Fax Printers". Select the questionable printer that is offline. Select "Printer" from the pull-down menu. Click on "Set Printer as Default".

Dec 20, 2010 | HP Photosmart Premium C309A All-In-One...

1 Answer

My HP Deskjet 3847 will not print. When I turn it on the green light flashes constantly instead of staying on. I have checked for paper jams and loose connections but everything looks fine. I've tried...


The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

Oct 26, 2010 | Office Equipment & Supplies

3 Answers

Printer offline


Several printers are connected to my Dell and sometimes without paying attention I forget which printer I'm using. On your print set up page scroll down until to your printer and select it. If you have only one printer, then select it as your default printer.

Jul 01, 2010 | Brother MFC 7840W Printer

1 Answer

Printer always says its offline even though its on and connected


If you are Windows XP Operating System, perform the steps below:

1. Click Start --> Printers and Fax.
2. Right click the printer icon and check the following:
a. Check whether the All-in-One is set as default printer.
b. Ensure that the there is a check mark on the "Use printer online". If you have the Use printer offline, make it online by selecting the option.
c. Ensure that there is no check mark on the Pause printing.

Check for the default printer and USe printer Online in the printers and faxes folder.
=========================================================
Click Start -->> Control panel -->> Hardware and sound-->> Printers-->>Change default printer. ---> Please Right Click on the printer icon which has tick mark and Select the options Use printer Online and Set as Default and also Select the option Resume printing.

Sep 30, 2009 | HP PhotoSmart C4480 All-in-One Printer ...

1 Answer

Printer says i'm ''Offline'' and I cannot print anything.


right click on the printer and click on set as default and try to print this would resolve your issue persist, delete the printer and click on add a device

Aug 19, 2009 | HP Office Equipment & Supplies

5 Answers

Canon i860 "printer offline" but light is blinking


Move mouse pointer on to your printer icon in the Printer folder. Does a right click and click on the sixth line of the menu (“Use printer on line”). Then it will change as “Use printer offline”. Make sure the printer is set as default printer.

Oct 17, 2006 | Canon i860 InkJet Photo Printer

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