Question about HP s3700y PC Desktop

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I push the start button and the system will not turn on. When it did, it surged. When it stabilized, it shut down on its own after a period of time.

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This can be a power supply failure. Here are the few steps to troubleshoot this issue:
1. try to unplug and replug back in each cables (that are connected to the motherboard) one after the other.
2. then reboot.

If this doesn't work,:

3. try to reset the bios by removing the battery letting it sit for a minute then put it back in. This will load the default settings of your bios and can help correct a wrong configuration that was been done to the bios.

If all else fails you need to replace the power supply.

Posted on Sep 08, 2010

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Posted on Jan 02, 2017

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More information would help to resolve this issue.

Are you shutting down by selecting Start and shutdown or have you tried pushing the power button on push (not holding the power button)?

Try this:
Press and hold the power button in solidly for about 10 seconds. If it shuts down before you get to 10 just let off the power button. This should work, but may not solve the problem.

If you reboot it and still can not shut down from Windows, hold power button until it shuts down, unplug the power cord and disconnect everything from the computer other than the keyboard, mouse and monitor. With the power plug still unplugged, hold the power button in for about 15 seconds (this resets the power supply and can clear a corrupt BIOS).

Reconnect power and after booting, see if you can shut down from Windows.

If still no go, click Start, Programs, Accessories, System tools and select System Restore.

Follow the prompts and select a bold date back to a time before you had problems shutting down. That should do the trick.

Let me know if you get it fixed or if you need more advice.

Honest1abe

Jan 02, 2009 | AcerPower SV PC Desktop

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