Question about HP Pavilion dv6000z Notebook

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Mute button is always orange, but the sound works fine

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  • 137 Answers

Download the Quick launch driver from ftp://ftp.hp.com/pub/softpaq/sp38001-38500/sp38266.exe
Restart the Notebook.

Posted on Sep 08, 2010

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Posted on Jan 02, 2017

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Pyrhyc
  • 2028 Answers

SOURCE: Mute Button (touchpad)

This could be a simple driver glitch. Try uninstalling the audio drivers from the device manager, then reboot. The machine will find he sound card and reinstall the drivers automatically. Then go to HP's support site and check for any updated sound drivers or patches. If it's a glitch this will fix it. Keep in mind that it could also be a hardware problem with the mute switch, so if the driver procedure doesn't work, you might consider having it serviced.

Posted on Sep 03, 2008

pankaj_dic
  • 1250 Answers

SOURCE: prescario v6000 mute buttons and sound button dont work

you have to install the driver
get you driver driver through hp site

Posted on Oct 04, 2008

  • 1 Answer

SOURCE: hp dv 7-1135nr speaker won't work, headphones do

I suddenly got the same problem on my dv4-1120us today.. However by updating the audio driver to this one it started working again:

ftp://ftp.hp.com/pub/softpaq/sp41501-42000/sp41616.exe

You better take a look at HP's website.. maybe you will need a slightly different driver, since your computer is not exactly the same as mine. I'm sure the sound card is the same, but better safe than sorry. good luck!

Posted on Feb 26, 2009

samrat_babui
  • 296 Answers

SOURCE: hp dv71245dx cannot remove from muted state.

hi
Go to Control panel > Sounds and Audio Devices > Volume. Check that Device Volume is at least halfway across the slider and that Mute is unchecked. Go to Advanced and make sure that nothing is mute. Go to Speaker Volume and set the sliders at least halfway across the slider. Go to Advanced, and in Speakers setup choose Laptop Stereo Speakers (if that's what you have). Go to Performance and choose Restore Defaults. Click Apply > OK

plz do inform if this has sorted out the problem
all the best
regards

Posted on Jul 15, 2009

  • 212 Answers

SOURCE: I have ProBook 6555b for

I'm not totally sure with the specific model you mention, but I DO know that many of the HP 6xxx series laptops, the light board above the keyboard are touch sensitive, have you tried actually using your finger to touch the amber light itself and see if it changes to blue? (or the volume bar?)

Try tapping a few times with your finger and see if that helps.

Good Luck

Posted on Mar 14, 2011

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Is the volume muted or not when the light is orange? If it is muted then use the icon on task bar and increase the volume, to see if color changes. If it is not muted and a change of volume does not affect the color of the light, maybe that is the normal color for it. Did you read the manual and find that orange means trouble. On my computer, the light for my WifI is always orange.
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I suddenly got the same problem on my dv4-1120us today.. However by updating the audio driver to this one it started working again:

ftp://ftp.hp.com/pub/softpaq/sp41501-42000/sp41616.exe

You better take a look at HP's website.. maybe you will need a slightly different driver, since your computer is not exactly the same as mine. I'm sure the sound card is the same, but better safe than sorry. good luck!

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Hello my name is ArmyMason, I would try a system restore. This can be found in the start menu under All programs, Accessory, system tools, System Restore. Go back before the date your computer was giving you issues. If this doesn't resolve the issue, I would attempt to reinstall the Drivers. Your Manufacturer website will provide you with the correct drivers. If that solution doesnt resolve the issue, it could be a hardware issue and I would suggest returning the laptop to the store you bought it from.

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you have to install the driver
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Mute Button (touchpad)


This could be a simple driver glitch. Try uninstalling the audio drivers from the device manager, then reboot. The machine will find he sound card and reinstall the drivers automatically. Then go to HP's support site and check for any updated sound drivers or patches. If it's a glitch this will fix it. Keep in mind that it could also be a hardware problem with the mute switch, so if the driver procedure doesn't work, you might consider having it serviced.

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