Question about Viking VCBB363L Bottom Freezer Refrigerator

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Freezer is leaking condensate onto the floor. I defrosted and removed ice layer on the bottom, but it quickly reformed. the moulding seems to fit fine. Frustrated. Paul

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Whirlpool GX2SHBXVY05 refrigerator leaking from bottom freezer onto floor.


if it has an ice maker check the water feed hose for leaks.

also I have a freezer that ices up twice a year. poor design. have to defrost every now and then.

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Why would our Kenmore refrigerator have an ice sheet at the bottom of the freezer and frequently leak water onto the floor?


sounds like a condensation problem due to plugged freezer drain line hole, need to remove bottom plate and have a closer look. if not that then check ur defrost terminator

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Why is there a layer of ice on the floor of the bottom freezer of my refrigerator?


The water most likely is coming from a defrost drain blockage. Unplug and remove the rear panel inside the back wall of the freezer. See panel location #4 in the photo=> HERE
You will need to get that panel out of the way to see and clean out the defrost drain.

Click Here=>Leaking Refrigerators
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Typically on this model the drain hole Under the evaporator cover gets clogged. Remove the cover off the rear of the refrigerator and pour hot water into the drain until it goes down quickly. To remove the cover u will have to remove all the freezer shelves and the icemaker. Remove the covers screw and u should see that at the bottom u will have a block of ice down below. The refer goes onto defrost every couple days and will leak the melted ice onto the floor

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Here I am going to give you a lot of information. Because of the leaking your defrost condensate drain is most likely the reason. All on the page below may not be for your situation and some refrigerators do this over a period of time and the the water has no were to go but the freezer during defrost. Click on link below, Thanks, Sea Breeze
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Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

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Our Whirlpool top freezer unit is leaking water into the refrigerator. The model number is ET21NKXGW01 and at the top of the inside of the fridge, water is draining out into the fridge. The defrosting...


We were able to fix the freezer water leak. We unscrewed the false freezer floor and the inside back panel. Ice had accumulated on the freezer floor and the defrosting drain was frozen. We removed the ice by using a blow dryer then poured boiling hot water onto the frozen drain hole. The frozen water in the drain pipe hole eventually melted and the water released into the defrosting drip pan at the bottom of the refrigerator. Problem solved. We no longer have water leaking into the refrigerator.

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