When I fax more than one page on the HP 5610, I get a communications error occurred during the transaction. Try faxing again. But if I check with the receiver of the fax, they received it ok. What is error code 390 and is there a solution to this problem?
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Hi! I will be glad to assist you in this issue. here is the link to fix the issue. Interpreting Error Codes in Fax Communication Error or Fax History Reports: http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu02549&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=421139#Error396
press the setup button and scroll down to tools. in tools there should be an option that says run fax test. that would give you a printed page as to which part of the hardware of the printer or the fax line failed.
What your error code means is(look below)
There is too much noise on the line
for a valid connection between two fax machines to complete. The noise
problem might go away over time.
the fax reception at a different time when telephone line conditions
have improved. Call the telephone provider if line conditions fail to
An error occurred during transmission after one or more partial pages were sent. The sending machine was unable to restart the control channel connection(handshake) before sending more data. This error typically occurs when the receiving fax disconnects after receiving part of a page. It can also be caused if the receiving fax is using a fax format incompatible with the HP fax (usually during color faxing).
Try the fax at a different time when telephone line conditions have improved.
fax error 232 indicates a communication failure between the sending and receiving units. I'd check for line noise on the phone (you can hear it as cracks and pops) If your fax line is not dedicated, any noise from another phone pickup or an answwering machine can cause the failure.
HP Officejet 7210 All-In-One InkJet Printer Error code: 405
When I send a fax I have a dial tone and the fax feeds through, I hear the other end answer it says it is sending and then I get the printed page that says: "A communication error occurred during the fax transmission."