Question about Siemens SpeedStream Modem (4100) (SS4100)

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Unable to connect to internet. Only two lights show -- power & dsl. When I called for help I was told I needed a new ethernet cable. Bought that & installed. Same problem -- only two light lit up-- same two. called back & then was told I that my driver must be corrupted. Bought Paretologic driver program & checked out my drivers --- they were ALL okay. Called ATT back & was then told the modem must be bad. I've now spent $70.00, and still no solution. Please help!

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In all there should be lan led, dsl led, power led and internet led,
So if dsl and power led is glowing and others not?? than check the lan cable and even check the lan card of ur pc is it enabled or drivers are properly installed and same way try to check the modem configuration??

Posted on Sep 08, 2010

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2 Answers

Won't connect to internest.


first there should be 2 cables connected the device.
1) power adapter
2) ethernet cable from either a dsl modem or a cable modem connected to the wan connector
with most cable modem service its usually dhcp meaning you are always connected to the internet
with some there is ppoe connection where a user name and password is used to make a connection to be on the internet with the dsl modem
there are some dsl companies that are dhcp just like the cable modem companies.
with the ethernet cable connected the wan port on your router there should be some kind of activity light on the router but check with the type connection from your dsl or cable internet provider. also you will need a second ethernet cable to connect your computer to setup and configure the wireless settings and wep protection.
need more info?

Aug 24, 2011 | NetGear WNR2000 Wireless Router

1 Answer

How do you set the router up!!! no diagram to hook up to desktop


How you connect it depends on how you plan to use it. Let me explain:

Some people have a dsl line (high speed internet connection) and their modem from their internet provider only has room for one computer cable to connect and use the internet. If the customer has more then one desktop computer they want to connect to the internet, they will need to buy a router. A router provides multiple ports for several computers to connect to the internet at the same time.

If you have a dsl modem already and bought a router to add additional computers to your network - then follow the instructions below to set it up:

Connect your phone cord from the wall into the dsl modem. Plug in the power cable from the dsl modem to the wall and turn it on. Connect an ethernet cable to the dsl modem (ethernet cables are the ones that look like a regular telephone cord but the ends are a little larger) and connect the other end to your router. Make sure you plug this cable into the port marked "ethernet" on your router. There is only one port for your internet connection line coming into the router, the rest of the ports are for adding computers only. Some routers say the word "ethernet" near the port for the internet connection. Others have a picture near or or brackets around it to show that it is different then the others. Plug in the power cord to your router and turn it on. Make sure you turn on your modem first and let it warm up before connecting your router. Modem power on first, then router power on - always.

Now connect an ethernet cable to your router and connect the other end to the pc you wish to use on the internet. Do not turn on your pc until the ethernet cord is attached. Your dsl modem has to be powered up first, followed by your router and then your pc. All in that order.

Your computer should automatically sense the internet connection upon start up. You can verify that your connection is installed correctly and that your pc is sensing it by looking at the bottom right side of your screen near the clock area. You should see a picture of a computer monitor that represents your internet connection status. Sometimes they glow green when they are healthy. Sometimes they show a red X on top of them if they are disconnected from the internet. If you can't find the Icon for your internet connection on the bottom right side of your screen, unplug the ethernet cable from the back of your pc - while watching the bottom right side area and plug it back in again. Watch for a change to locate the icon. Sometimes there is a downward pointing arrow near the clock which needs to be clicked on to open up the area and view the icons.

Thats all! One line from the modem to the router - another line from the router to the pc - and the internet should be up and running fine.

If you bought a router combination modem - then its the same as above - just without a separate dsl modem. (i.e. Connect the power cable from the router/modem to the wall. Connect the ethernet cable to the port marked "ethernet" for your internet connecton and connect the other end of the cord to your pc. Then turn your pc on. Router/modem power on first and pc power on second in that order)

All the lights on your modem should be green and steady - except for the one marked internet or connection which is usually flashing and moving. If you have any red or yellow lights then you need to troubleshoot and correct the problem before your internet connection will work.

Mar 03, 2011 | ASUS WIRELESS ROUTER |WL-520G - RT...

1 Answer

My router ask me Not Connected... Your DSL connection is down. tell me whats problem wireless light is red power is green & ethernet is green light & internet &...


You need to check with your DSL provider. What the router is telling you is that it is not getting a connection with your internet provider. Contact you internet provider, they all have Techical support and they will help you solve the connection problem on their end. It may be in the DSL modem or there may be an outage in your area.

Brian

Dec 24, 2010 | Computers & Internet

1 Answer

We bought the AT&T Motorola DSL Modem today, and we're trying to connect to wireless on a laptop and the connection isn't showing up. How do we fix this ?


  1. Ensure that your AT&T DSL self-installation kit is complete. At minimum, it should contain a DSL modem, an AC adapter, an Ethernet cable, a telephone cable, several telephone filters and an installation CD.
  2. Install the telephone filters on each telephone jack that you have a phone plugged into. Install a dual phone adapter on the jack closest to your computer if you have an answering or fax machine, telephone or analog modem in the same room. Then plug your telephone equipment into the filters. Connect the telephone cable that was provided with your installation kit into an unfiltered telephone jack.
  3. Insert the installation CD into your CD-ROM drive. If the installation program does not start automatically, click Start > Run > and browse to the CD-ROM drive directory to find the installation file.
  4. Connect the telephone cable that is attached to the unfiltered wall jack to the back of the DSL modem. Connect the Ethernet cable to the back of the modem and to the Ethernet network interface card port on the back of your computer. Connect the AC adapter to the back of the modem and plug it into an electrical outlet. Power the modem on.
  5. Check the modem lights. There should be at least two lights lit. These will have labels such as "Power" and "Ethernet." However, these labels may differ depending on the model of modem you received in your installation kit.
  6. Complete the software installation. Enter your chosen username and password when prompted. Check your modem to see if the light labeled "DSL" or "Internet" is lit. Open a web browser window to see if your DSL service has been successfully installed.

Oct 25, 2010 | AT&T High Speed DSL Modem

1 Answer

Followed all the set up steps but my DSL light would not stay on


  • 1 Plug the Ethernet cable into the Internet port on your wall. If you do not have Internet ports installed in your home, connect a phone line adapter to a phone line jack. The adapter makes the phone line wider so Ethernet cables can connect to it. This does not block your phone from use.
  • 2 Plug the other end of the Ethernet cable into the Internet port on the back side of the Netgear DSL modem.
  • 3 Connect the Netgear DSL modem to a local power source. The power plug inserts into the modem via a small port on the rear of the modem.
  • 4 Insert a second Ethernet cable into one of the numbered ports on the back of the modem. Run the cable to your computer and plug it into the Ethernet port on the computer.
  • 5 Look on the back end of the DSL modem for an HTTP: address. Type this into your Internet browser's search bar. The Netgear DSL modem menu appears on the screen.
  • 6 Select how many computers are to use the modem, if you are using it with other DSL modems and set up a password (the default username and password is "admin"). Click "OK" to initiate the changes you made to the menu. You can now use your Netgear DSL modem to connect to the Internet.


  • Read more: How to Install a Netgear DSL Modem ' eHow.com http://www.ehow.com/how_5886784_install-netgear-dsl-modem.html#ixzz10lH4dl2y

    Sep 27, 2010 | NetGear DGN2000 Wireless Router

    1 Answer

    All lights are green on my DSL modem except the internet light which is solid red. I called AT&T for help ( My modem was a brand new combination router/modem from Netgear with wireless N) and after a...


    If you have ATT DSL they should be supplying the DSl Modem. Unfortunately they supply Motorola 2210's, which systematically burn out due to overheating. The symptom is that the DSL blinnks, but the other lights to the right of that will not come on. That means it is sending requests to the network for service, but the receiving section is unable to receive the reply.

    I am on my 3rd 2210 in 3 months. ATT do replace them free, but they really need to switch to a different manufacturer.

    Aug 23, 2010 | Arris Netopia 2210 ADSL2+ Modem SinglePort...

    1 Answer

    My internet won,t connect saying user name and password incorrect but talk talk gave me a new username and password and stillwon,t connect.


    i am not sure what king of network you may have.. if you have DSL make sure that you have a DSL filter on the phone jacks, next make sure that the router or DSL is seeing green lights called DSL / Power / Ethernet is more likely standing light, next you will see green light flashing / that called Internet.

    and rule number one make sure that your user name and password is right. make sure that there no space or some thing that should not be in the password or user name.. if you need more help i am glade to help you more out

    Feb 01, 2010 | Computers & Internet

    1 Answer

    My Acer, running windows vista, is not recognizing that it is attached via an ethernet cable, to my verizon dsl modom. Dsl is working on my laptop wireless computer but not on my desk top. The ethernet...


    Have you told poota that you are accessing internet?

    Go to internet connections, verify your poota has an icon enabled, if showing disabled/enable

    If no icons you need DSL setup disc for new connection>

    Nov 16, 2009 | Acer Aspire One PC Notebook

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    virgin media is dsl not adsl which is the router you had

    Nov 27, 2008 | Trendware TRENDnet TEW-435BRM 802.11g...

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    Setting up netgear dg834gmodem router


    u will need to call netgear get your isp or ther dns server codes they will tell u it and u will enetr in the network adpoters properties area ok thx nick

    Mar 13, 2008 | NetGear DG834G Router

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