Question about Office Equipment & Supplies
Hi i am getting error code ##343 on my cannon mp390 ...when i open the scanner to reload the ink tank ... the ink tank does not react ....
1-press the "menu" key
2-press the"copy" key
3-press the"#" key
scroll thru the menu heading until you come to "counter"
and select "clear all" it will ask you to "please wait"
then press menu two times
restart your printer
it will work
Posted on Mar 14, 2008
SOURCE: cannon MP390
In the end, folks, I decided to pitch the machine altogether. And Canon gave me a great price break (free shipping, discount, etc.) because they had my original serial number on their records ... I have a new MX310 (multi-function - faxes, scans, prints, copies color and black and white) and I'm very happy with it. Easy to use and does the trick.
I did decide, though, to stop printing photos from this machine. It uses up too much ink. Better to just go to CVS or a photo store and have them do the deed on better paper and use their ink. Occasionally I print cards with pix on them, or a 4x6, but not a slew. And it's so nice having this machine in the house, when I don't work anymore in an office where you could do all that stuff if need be.
Posted on Aug 09, 2008
1)Printer on, press Additional Functions, Scan, Copy, Scan
Now you should be in service mode from there for waste ink tank reset it is simalar to what has already been posted
2)Select Test mode which is like the last avalabe selection
3)Select #8 Printer Test, it will do something here like cleaning or something then it will come up with some other option this is where it gets a bit confusing cause now all it says is like 8-2 or 8-3 push the + or - button until it says 8-3 then hit the select button
The menu will now say EEPRON Clear
Select Ink count which is option (0) and press set
Then press Stop/Reset Followed by the power button and then wait for it to restart.
Posted on Dec 01, 2008
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