Question about Canon EOS Rebel XS 35mm SLR Camera
First, make absolutely sure that the electronic contact pins on the camera body and the lens are clean, grease free, and undamaged. Next, double check that you haven't simply left the focus selection switch set to manual focus.
If the fault is still present then you need to establish whether the fault lies with the camera body or with the lens. Does the fault occur with all lenses or just with one? If you only own one lens then you'll have to borrow another one to find out; if you visit a camera shop in order to do so then just pretend you're thinking of buying a lens and would like to try it on your camera (obviously you''ll need to have your camera with you). Don't tell them why you really want to try it out!
If it's with all lenses then you have a camera body fault. There is no way for you to repair a faulty AF sensor so will either have to live with it or send the camera for repair.
If the fault is with just one lens then the lens needs to be repaired or replaced. If the lens is a basic kit lens as supplied with the camera then it's usually better to consider either buying an upgraded lens or looking for a good used example of what you have (plenty of folks sell the original after an upgrade). Kit lenses are manufactured as cheaply as possible so repairs are usually not cost-effective unless the lens is covered by a warranty. As with the camera body, there is nothing you can do yourself to fix the lens.
If you need the camera or lens repaired and there is no warranty cover, then in many countries worldwide authorised Canon Service Centres offer fixed price repairs, but these prices only apply if there is no evidence of liquid damage nor of any unauthorised repair attempts and there are some other exceptions. Visit the Canon website in your country to find out more.
Good luck, and I hope that you soon have functional AF again. Please take a moment to rate my reply.
Posted on Sep 08, 2010
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Posted on Jan 02, 2017
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