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Why I not able to turn off the APC UPS? - APC Smart-UPS 1000VA UPS System

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Aslam alaikum ihave ups 2200via this problem after on ups small beep and all light on

Posted on Sep 15, 2010

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Posted on Jan 02, 2017

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You can brain dead the UPS to check if that resolves the issue. This brain dead test helps to reset the internal circuit of UPS.

1. Disconnect any attached load.
2. Turn off the UPS
3. Unplug the UPS from the wall socket.
4. Disconnect the UPS internal battery.
5. Push and hold the "On" button on the UPS for 5 seconds.
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If the same issue remains even after brain dead then you have to replace the UPS. This UPS comes with 3 years of warranty, if it is under warranty you can contact APC support at 800 555 2725

If the UPS is out of warranty then you can participate in APC Trade-UPS program. APC has Trade-UPS program where in you can trade your old unit and get a new unit with great discount. You will also get a return shipping label to ship the trade-in unit to us. You can refer to the below mentioned URL.

http://www.apc.com/shop/tradeups/us/en/tradeups/overview.jsp?agent=a190004&countryCode=us&language=en&userType=endUser&user=21867960&_requestid=105040&_requestid=105040

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