Question about Kenmore 80599 Microwave Oven

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Although I have changed the light bulbs, the lights that illuminate under the microwave onto the stove top will not work. This is a Kenmore over the stove Microwave Oven Model 721.80592402. Have their been problems with the switch that activates the lights? I push the switch, it shows in the LCD display HIGH, NIGHT, or OFF. But the lights (there are 2 of them), never illuminate.

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  • Kenmore Master
  • 9,085 Answers

We see (and repair) this a lot. The problem is on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid with a one-year guarantee.

At our Web site, you can get details of our service, plus we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

The lights can can be inoperable or stuck on or stuck in "night light" mode. Sometimes this will similarly affect the fan operation or inside light, too.

Posted on Sep 08, 2010

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Posted on Jan 02, 2017

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Light does not work even after changing the bulb this is the light that shines over the stove top (Kenmore Micro model # 721.80412500


We see (and repair) this a lot. The problem is on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid in about a week or so.

At our Web site, you can get details of our service, plus we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

The lights can can be inoperable or stuck on or stuck in "night light" mode. Sometimes this will similarly affect the fan operation or inside light, too.

NOTE: The FixYa system is not currently notifying me when folks reply to my posts, so please contact me directly for more information or to arrange repairs.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

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Bulb replacement


It aint haolgen. This is another GE piece of POO engineering.

Unplug the microwave FIRST.
Now, Make sure your stove top is cold!

There are 6 phillips head screws holding a plate that secures the stove-top light and grease trap filters on the underside of the microwave. Lay on our back on the cooking elements looking at the bottom and remove the screws. The plate should swing down on hinges in the back.

Then remove the "bulb holder" which is held inplace with another phillips head screw. You can see what it looks like: http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5100389

You should now be able to remove the "screw-in base" of the bulb with your hand or in my case, because I was so tight, I man-handled it with a pair of needle nose pliers.

Now, go find a bulb! good luck.

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The 5-digit number above is not a complete model number.

If you can post the full model number I can probably give you a link to the explode view, or you can find it here: http://www3.sears.com (the 3 is correct)

Manufacturers used to include access panels in the rear or side so you could easily change the bulb. That exposed the customer to 110V connectors, and that posed a real liability threat, so they stopped using them.

You now must generally remove the outer cover to replace the bulb.

In many over-the-range models, that can mean having to take the oven down from the wall! For safety's sake, that should be a two-person job and it's really helpful if you have your original installation instructions to do this.

Many models use one halogen lamp to illuminate the cooktop and another to illuminate the cavity. You must not touch them with your bare skin as the oils will shorten the bulb life.

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