Question about Maytag Neptune MAH5500B Front Load Washer

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How do you clean the Maytag front loading washing machine? Our clothes and towels smell terrible, and I can not find our manual. The machine is about a year old, and I have never used the clean washer cycle. It is an Epic Z washer.

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  • Maytag Master
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Hi,
Here is a tip about how to clean your washer

How to have a Clean Washer

heatman101

Posted on Sep 08, 2010

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  • 2 Answers

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Posted on Jan 02, 2017

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Is there any kind of recall on a Maytay front loading washer, model #MAH6500AWW? I am having problems with mildew in the rubber part and terrible smelling water in the bottom.


The cleaning process for your Maytag Neptune front-loading washer, for example, requires some time and patience. Over time, your washing machine will need to be cleaned. It can develop offensive odors through multiple wash cycles. This makes the washing machine less effective at cleaning the clothes you put into it. Maytag offers some sound advice for cleaning your front-loading washing machine.
  • Pour 2/3 cup of liquid chlorine bleach into the bleach compartment of the dispenser drawer of your Maytag Neptune front-loading washer.

  • 2

    Run your Maytag Neptune front-loading washer on the "Clean Washer" setting. Press "Start" to start the cycle.

  • 3

    Leave the door open once the cycle is complete to allow the inside of your Maytag Neptune front-loading washer to ventilate and air dry.

  • 4

    Look closely at the gray seal of the Maytag Neptune front-loading washer's door opening. This seal can have a buildup of debris or detergent residue.

  • 5

    Spray the seal with an all-purpose appliance cleaner and scrub away any debris or residue with a cloth or scrubbing pad. Dry with a clean cloth.

  • 6

    Remove the soap dispenser drawer. Press the release lever and lift it out to clean.

  • 7

    Take out the inserts and rinse them and the drawer thoroughly.

  • 8

    Wash with a mild soap and cloth to remove any residue. Dry thoroughly before replacing.


  • ALWAYS LEAVE THE DOOR OPEN WHEN NOT IN USE! This prevents the mold and mildew from forming once you get it cleaned.

    Aug 20, 2011 | Washing Machines

    1 Answer

    Smelly clothes after washing


    yes musty is actually cooked soap
    from the dryer
    take a clean just washed towel and put it in the washer alone with no soap
    turn on the machine and watch what happens you will see the suds start to form
    with this unit, if your using too much soap it will be spun into the cloths and then cooked in the dryer
    do one towel load without soap then cut you soap usage way back
    anything more than a tablespoon is way to much

    remember you bought this unit to save water

    1/6 the water 1/6 the soap
    and he should be less

    Oct 24, 2009 | Maytag MAH2400A Front Load Washer

    2 Answers

    Our towels and clothes have a mildew/musty smell. when I spin the stainless drum inside, i can hear water sloshing around.


    Towel mildew odor is transferred from the washer to towels and clothes. The washer must be cleaned first. After cleaning the washer and towels washing habits must change to stop mold smell from returning.

    Washing machine mold / mildew is caused by:
    #1 cause is overuse of detergents. Detergent companies are notorious for instructing to use too much detergent. Especially with soft water or when using liquid detergent no more than 1 tbsp of any detergent should be used.
    #2 most common cause is using fabric softener because it's dispensed in the rinse cycle and will coat the inside of the outer tub with residue that is a food source for mold to grow.
    #3 using only cold water for washing is fine but makes preventative maintenance very important. A weekly hot soak will dissolve odor-causing residue from inside your washer.
    #4 not using the washer. If the clothes washer isn't used very often maintenance is especially important. If leaving for a vacation it's a good idea to clean your washer. Do a search to "remove washer odor" to read just how big the problem is. There are all natural washer cleaners that will also remove mildew odor from towels and clothing after the washer has been cleaned.

    Oct 06, 2009 | Maytag Neptune MAH5500B Front Load Washer

    1 Answer

    Smell of mildew on our towel and sheets


    This is probably happening because the clothing is being left damp in the washer. When it is warm during the summertime mildew will grow very quickly in the towels. On front load washers you need to leave the door open when not in use to keep mildew from growing. You should wipe out behind the inner seal any moisture when you are done doing laundry. This is an issue for most front loaders. Some front loaders have a clean washer cycle that uses bleach to sanitize the drum. Other washers like the Samsung have a block of silver and release silver ions in the wash to sanitze the clothes.

    Sep 14, 2009 | Maytag Neptune MAH5500B Front Load Washer

    1 Answer

    Moldy smelling clothes


    First, clean your washer with one of the front load washer cleaners on the market. (Affresh, washer magic, smellywasher cleaner, whirlaway hot tub cleaner, or Tide front load washer cleaner) Use the longest, hottest cycle your washer has, with no clothes.
    Second, rewash the smelly clothes with the heavy wash cycle and a second rinse option, using no soap or fabric softener. This will remove the soap and/or fabric softener build up in the clothes which is causing the smell. Third, begin using one to no more than two tablespoons of HE soap per load, and not more than 1 teaspoon full of fabric softener if you use it. This is because top load washers used up to 45 gallons of water per load, and your front load machine is only using about 12 gallons total. If you are washing a load of bath towels (which were only used to dry off your clean body, not wipe up the floor or something like that) they are not really dirty,...... for washing "clean" towels, don't use any soap, and of course never use fabric softener on towels.

    Jul 01, 2009 | LG WM-0532HW Front Load Washer

    1 Answer

    Clothes and towels don't smell fresh after washing


    If you are sure that the pump is not blocked then try running the machine on a quick wash on its own with a little bleach in the drawer.

    Jun 28, 2009 | Whirlpool Duet GHW9150P Front Load Washer

    2 Answers

    Clothes have "dirty dishrag" smell after washing


    If you open the door of your Neptune, you'll notice a small trough between the door gaskets (inner and outer) There is a drain at the bottom that can get blocked by lint and other funky stuff. Next time you do a load of towels, take a small dirty towel and wipe that area of your machine out real well. Secondly load a slightly smaller load in your machine. Be sure to use a HE compatible soap...less foaming- it does make a difference.. Also the swishy slushy sound is normal and there is liquid in the drum for balancing...it's normal.. I think with a clear door drain, a bit smaller load .you'll find it won't be smelly.. I've got one of these and the only time it gets ordoriforous is when I've jammed it to max capacity. Let me know if all this helps you out. k

    Jun 08, 2009 | Maytag Neptune MAH5500B Front Load Washer

    1 Answer

    Water seems to be left in bottom of washer


    This is a Maytagism for this style of washer.
    Quick solution... take a terry towel and wipe out the standing water in the front door seal area and when you're done, toss the towel into the wash load.
    Also make the loads a little smaller...it will keep the smell from reoccuring as much.

    Jun 03, 2009 | Maytag Neptune MAH5500B Front Load Washer

    1 Answer

    Clothes smell musty


    Clean th filter in the front of tha machine. Than take an OLD towel and run a hot wash with chlorox.
    After that you run it again with vinegar and that should relief your problem.
    i have an LG too.

    Jun 21, 2008 | LG WM-2077C Front Load Washer

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